Copyright © 2014 Athina E. Patelarou et al. This is an open access article distributed under the Creative Commons Attribution License , which
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International Journal of Advanced Nursing Studies, 3 (2) (2014) 113-121
International Journal of Advanced Nursing Studies
Journal home page: www.sciencepubco.com/index.php/IJANS
doi: 10.14419/ijans.v3i2.3278
Research Paper
Do we really collaborate effectively in the operating theatre?
A cross- sectional study in two hospitals in Greece
Athina E. Patelarou
1
*, Aggelos Laliotis
2
, Dimitra Sifaki Pistola
3
, Sofia Marinaki
4
,
Zacharenia Androulaki
5
, Chrysoula Tsiou
6
, Hero Brokalaki
7
1
RN, MPH, Department of Anaesthesiology, University Hospital of Heraklion, Crete, Greece
2
MD, Department of Surgery, St Thomas' Hospital Guy’s & St Thomas’ NHS Foundation Trust
3
Statistician, MPH, Department of Social Medicine, University of Crete, Crete, Greece
4
RN, Independent researcher, Crete, Greece
5
RN, PhD, Department of Nursing, Technological Institute of Nursing, School of Health Science, Crete, Greece
6
RN, PhD, Department of Nursing, Technological Institute of Athnes, School of Health Science, Crete, Greece
7
RN, PhD, Department of Nursing, University of Athens, Athens, Greece
*Corresponding author E-mail: athina.patelarou@gmail.com
Abstract
The aim of this study was to translate the Disagreement and Aggression in the Operating Theatre Scale (DAOTS) into Greek and investi-
gate the frequency of perceived conflicts, the sources of disagreement and the suggested methods of coping with them within and among
professional groups in operating theatres in Greece. The results of this study support the reliability and validity of the DAOTS. The ma-
jority of the respondents had witnessed episodes of aggressive behaviour and/or disagreement during the last six months. Physicians
more frequently revealed an aggressive behaviour towards a colleague, while nurses were found to be witnesses of a conflict between
different professional teams. Daily/weekly disagreements among respondents about availability of equipment, theatre time, changes in
the list order and availability of surgical staff were reported. Additionally, hospital type and years of professional experience are consid-
ered to affect the prevalence of exposure to a disagreement.
Keywords: Aggression, Disagreement, Nurse, Operating Theatre, Teamwork.
1. Introduction
Communication among the team members is essential as it pro-
motes work coordination and makes adaption to change possible
(Brannick 1997). The operating theatre has been described as the
most typical example of an interdisciplinary team working in
healthcare, as well as being a particularly demanding work envi-
ronment (Gillespie 2003, Timmons 2005). Admittedly, effective
multidisciplinary communication is essential for cohesive team-
work perioperatively. Any disruption of the effective interaction
and collaboration may have devastating consequences on service
delivery and patient safety (Schaefer et al. 1995). Under this per-
spective, concerns have been raised in the literature regarding the
effects of disagreement and aggression among different health
care professional groups (Lingard et al. 2004, Moss 2004). There
is significant amount of evidence that factors most frequently
identified as contributing to aggression and disagreement incidents
are high workload, the ineffective management style and the inter-
professional conflict between health care workers (Beardwood et
al. 1999, Weinberg 2000).
Moreover, the fact that patient safety and quality of care rely on an
effective teamwork has been emphasized extensively in the litera-
ture (Kohn et al. 1999). Particularly, a number of studies have
investigated the role of teamwork issues in the prevention of ad-
verse events in the operating room. The consequences of subopti-
mal teamwork may be devastating for patients, caregivers and
institutions. Retained sponges, wrong-site operations, mismatched
organ transplants or blood transfusions can be the result of a
breakdown in communication and collaboration among the operat-
ing team members (Gawande et al. 2003).
Research findings highlight that there are numerous accounts of
conflict among professional groups in healthcare settings, as well
as in European and non-European settings (Lambert et al. 2004,
Almost 2006), resulting in the breakdown of successful inter-
professional relations (Hudson 2002). In detail, in the operating
theatre, Lingard and colleagues (2004) observed a 30% communi-
cation failure during surgical procedures, accounting for a 36%
rate of observable consequences, such as delay, tension among
team members or procedural error (Lingard et al. 2004). These
results are also supported by another observational study focusing
on the effects of disruption on the surgical process (e.g. communi-
cation failure, equipment problems) (Wiegmann et al. 2007). The
study found that increased disruption was significantly associated
with high percentage of surgical errors, whereas teamwork and
communication problems were the strongest predictors of surgical
errors (Wiegmann et al. 2007). In Australia, about 50% of adverse
events in hospitals are the result of communication problems
among healthcare professionals, especially between nurses and
doctors (AIHW 2007). Communication failures represent the gap
among the particular communication practices used across profes-
sional disciplines and the specific collaborative expectations and
improvements of the work reality (Bleakley et al. 2006).
Most sociological studies on professional boundaries in healthcare
have focused on the boundary between nursing and medicine