Marketing and education — A clash or a synergy in time?
Paul Gibbs
Middlesex University, National Centre for Work Based learning Partnerships, Trent Park Campus, Bramley Road, London N14 YYZ, United Kingdom
Received 1 June 2006; received in revised form 1 December 2006; accepted 1 January 2007
Abstract
The notion of temporality receives little attention in the marketing literature and even less in recent literature on higher education. This paper
discusses the notion of the temporality implicit in liberal higher education (where personal growth is its goal) and the temporality implicit in much
of marketing activity. Marketing practice depends upon technique whilst the goal of education is practical wisdom transcending immediate time
horizons. This situation creates a potential conflict that the hegemonic power of the market and its reproductive process, marketing, currently
resolves. This marketing resolution constrains, enframes and forecloses what education might be.
© 2007 Published by Elsevier Inc.
Keywords: Marketing; Education; Time
[T]ime refers not only to the way in which temporality is
mediated differently by institutions, administrators, faculty
and students, but also how it shapes and allocates power,
identities, and space through a particular set of codes and
interests. (Giroux and Giroux, 2004:226)
This paper suggests that marketing has contributed to the
foreshortening of educational horizons through representing the
world-as-a-picture (to borrow from Heidegger) within which
actions occur. The application of the concept of marketing to
education tends to emphasize control of satisfaction and
efficiency in the immediacy of the knowable present. The
hegemonic use of Western social clock time changes the
unexpectedness, excitement and creativity of the future to the
predictability of accountable events situated in a linear
extension of the present. To use the terminology of Giroux
(2003) and Giroux and Giroux (2004), the corporate time of
action, measurement and efficiency in the epoch of consumer-
ism usurps the public time gifted for the use of the university for
reflection and critical appraisal of society, its knowledge and its
moral positioning.
The premise of the argument is that current educational
marketing supports a temporal system which renders the tem-
porality of its entities temporal-less through the cocooning of
temporality in a chrysalis of the present structured by the use of
marketing which promises clear, predictable outcomes designed
to satisfy customer expectations. Changing the issue of the
uncertainty of the future gives legitimacy to one meta-economic
narrative where the extra return on incomes for degree holders
provides the main customer incentive to buy. One of the
consequences of education so marketed is the promoting of
higher education on the basis of a means to an end and not an
end in itself.
1. The world of higher education — intentions or possibilities?
The educational interpretation of people is about them having a
potentiality or an actuality which their multifaceted action can
realize, whereas the marketing interpretation of action is mainly
concerned with consumption. For Heidegger, the potentiality of
an entity is its standing-reserve, which its use and functionality
realizes (Heidegger, 1977:117). Heidegger diagnoses modern
technology as Ge-stell, ‘enframing’, a process of extracting which
transforms the natural world into Bestand, ‘standing-reserve’— a
state in which objects per se no longer exist in or for themselves
but only in or for something else. Techne realizes their purpose
(Heidegger, 1977). This concept is very helpful for it does not
presuppose the essential purpose of the object, just all the things
the object might be. This position differs from one based on an
Journal of Business Research 60 (2007) 1000 – 1002
E-mail address: p.gibbs@mdx.ac.cy .
0148-2963/$ - see front matter © 2007 Published by Elsevier Inc.
doi:10.1016/j.jbusres.2007.01.025