INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH VOLUME 9, ISSUE 04, APRIL 2020 ISSN 2277-8616
1363
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Digital Marketing Strategy For Wearable Device
Industry: Conceptual Framework
Dillip Kumar Parida, Dr D. Prasanna Kumar
Abstract— The social media has become an essential tool to market new products in today's business scenario, especially when it's about wearable
devices. Every business organization is using the social media to engage their audience in creating awareness about the wearable product and
converting the desire into the lead. Over last six years, the demand for wearable products increased immensely, and the opportunity to tap the market is
vast and significant. Those organizations who fail to formulate digital marketing strategy will be at disadvantage position. This paper discusses the digital
marketing strategy to increase brand awareness and acquisition of new customers.
Index Terms— Business strategy, Competitive advantage, Digital Marketing Strategy, Engagement, Social Media Channel, Social media marketing and
Wearable Device.
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1 INTRODUCTION
Business environment and its related marketing theories have
endured enormous changes because of the shifts in the
digitalization around the world. The transition of traditional
marketing and conventional methods to the new way of social
media mediums. As Esther Dysan, president of EDventure
Holdings Inc. said: "The Internet is not just another sales
channel. It is not just a means of advertising. It is a tool that
fundamentally changes the way a company does business,
takes orders from its customers and gives them value" (Kotler
et al., 2009). The Internet is revolutionizing the new method of
doing business, and digital marketing strategy is essential to
achieve growth and gain competitive advantage. The new age
advanced informatics as the wearable device has a
tremendous impact on mobile devices and its usage. Now the
consumer has shifted their mindset from decorative smart
wearable device to mainstream. The healthcare and
entertainment segments will drive the wearable device trend
forward, and consumer adoption shortly. According to
International Data Corporation (IDC) the worldwide market for
wearable devices, now inclusive of wireless headphones with
smart assistants, is forecast to grow 15.3% over the previous
year to 198.5 million units by the end of 2019, according to the
International Data Corporation (IDC) Worldwide Quarterly
Wearable Device Tracker. Driving that growth will be the
continued proliferation of watches, ear-worn devices, and wrist
bands as well as further adoption in the healthcare segment.
Looking ahead, the market is expected to reach 279 million
units by the end of 2023 with a compound annual growth rate
(CAGR) of 8.9%.
2 DIGITAL MARKETING STRATEGY
Marketing strategy is the fundamental goal of increasing sales
and achieving a sustainable competitive advantage. Digital
marketing strategy is the way in which we engage customers
through social media to create awareness and generate leads.
The procedure consists of multiple key parameters that need
to consider at the time of strategy formulation. The good
building blocks will ensure an efficient chain of identifying
objectives to monitoring lead conversion. They key parameters
are engagement and response to the right the customer The
swiftness of response will create a positive electronic word-of-
mouth which is still the most effective form of marketing
strategy.
2.1 Identify Objective
Objective setting is the first and foremost point to start digital
marketing strategy. These objectives define what wearable
device companies want to accomplish through social media
marketing activities. There are many important factors need to
be considered before establishing the engagement with
customers. The selection of parameters is significant to ensure
that objectives are; specific, measurable, achievable, and
realistic and time specific. The SMART approach can
determine the satisfactory result and areas required address.
Specific – Objective must be precise and aim for better
understanding of Achievement. Latest preference in wearable
healthcare devices and smart watches that maximizes
revenue.
Measurable – Objective can be tangible or intangible in
nature. The organization must clear about qualitative and
quantitative nature of goals. The level of success must be
defined to measure the success of using social media.
Achievable – Objectives must be reasonable regarding
achievement. The goal must be aligned with the mission and
vision of the organization. The short term achievable target
may help to active the long-term goal.
Realistic – Realistic target depends on the support system to
create the wave in social media. The organization should have
enough resource and time to achieve the objective.
Sometimes conversion rate depends on the brand awareness
and penetration in the market. Targets must be more realistic
in existing customer engagement other than new clients.
Time specific – Objects should be time-bound, and
measurable. Growth forecasts for the wearable device should
have a timeline. The different period can be set for creating
awareness and conversion to final lead. Regular progress
update on a periodic basis can help to track the level of
success.
2.2 Segmentation
Kotler et al. (2005, p. 391) defines segmentation as "dividing a
market into distinct groups of buyers with different needs,
characteristics or behavior, who might require separate
products or marketing mixes". The purpose of market
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Dillip Kumar Parida is Research Scholar in KL Business School, KL
University, AP, India, E-mail: Dillip_parida@hotmail.com
Dr. D. Prasanna Kumar is Associate Professor in KL Business School,
KL University, AP, India, E-mail: dr.prasanna@kluniversity.in