Balkans JETSS (2019) 2: 115-123 UDEKOM Balkan DOI: https://doi.org/10.31410/Balkans.JETSS.2019.2.2.115-123 www.udekom.org.rs E-GOVERNMENT AS A SMART SOLUTION FOR PUBLIC ADMINISTRATION: A CASE OF VISEGRAD GROUP Ingrid Majerova 1 Received: June 16, 2019 / Revised: July 24, 2019/ Accepted: October 15, 2019 © Association of Economists and Managers of the Balkans, 2019 Abstract: More than ffteen years ago, through the benchmarking method, the United Nations began to carry out a survey of the electronisation level of public administration - e-government. Three areas of its level – online services, telecommunication infrastructure and human capital - have been summarized into a single index called E-government Development Index (EGDI). The main objective of this research was to provide an overview of the current status of the Visegrad Group (Czech Republic, Hungary, Poland and Slovakia) in EGDI development and compare the level of this index. The results show frstly that the monitored group of countries are placed at the end of EU ranking and secondly that while Poland has improved its level, the Czech Republic is lagging behind. Keywords: E-government Development Index, Min-max Method, Czech Republic, Hungary, Po- land, Slovakia JEL Classifcation I38 · O38 · R59 This paper was presented at the Fifth International Scientifc Conference on Knowledge Based Sustainable Development - ERAZ 2019 – May 23, Budapest, Hungary, www.eraz.org.rs Ingrid Majerova majerova@opf.slu.cz 1 Silesian University in Opava, School of Business Administration in Karvina, Univerzitni nam. 1934/3, 73340 Karvina, Czech Republic