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Chapter 2
1. INTRODUCTION
In this chapter, we describe our approach to
utilizing current and emerging social media to
support Millennial learners, facilitate the for-
mation of learning communities, foster student
engagement, reflection, and enhance the overall
learning experience for students in synchronous
and asynchronous learning environments.
The proliferation of old and new media, in-
cluding the Internet and other emerging digital
(and mobile) technologies, has changed the way
Derek E. Baird
Facebook for Educators, USA
Mercedes Fisher
Milwaukee Area Technical College, USA
How Social Design Infuences
Student Retention and
Self-Motivation in Online
Learning Environments
ABSTRACT
Investigating the social structure that works in online courses helps us design for and facilitate student
collaboration. The integration of social technologies, and collaborative activities into the course design
has a positive infuence on student retention in online courses. In this chapter, the authors present an
exploratory study of computer-mediated groups that utilized this collaborative-based model to partici-
pate in online and/or blended learning courses. Participants were put into groups and observed as they
constructed new knowledge using both online dialogue (synchronous and asynchronous), and social
media technologies (blogs, Facebook, Twitter, wiki) as tools to support and facilitate their learning in
the program.
DOI: 10.4018/978-1-4666-2851-9.ch002