Le Heron, J., & Sligo, F. (2005). Acquisition of simple and complex knowledge; a knowledge gap perspective. Educational
Technology & Society, 8 (2), 190-202.
190
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Acquisition of simple and complex knowledge; a knowledge gap
perspective
Judy Le Heron
Senior Tutor
The Institute of Information & Mathematical Sciences
Massey University, Albany Campus
Auckland, New Zealand
Tel: +64 9 414 0800
J.L.LeHeron@massey.ac.nz
Frank Sligo
Associate Professor and Head
Department of Communication and Journalism
Massey University
PO Box 756, Wellington, New Zealand
Tel: +64 4 801 5799 ext 6395
F.Sligo@massey.ac.nz
ABSTRACT
This paper assesses university students’ acquisition of simple and complex knowledge, in exploring
whether the knowledge gap hypothesis (KGH) with its origins in community-based research into people’s
informal learning from mass media, provides insights into students’ acquisition and retention of
information. The KGH posits that attempts to equalise knowledge within a community by releasing new
information into it often either has no such effect, or even worsens knowledge inequities. The present study
set out to discover if members of a diverse student class, when presented with the same course-related
information, both simple and complex, acquired knowledge at similar rates. After formal university
education, those with less prior education acquired less knowledge from the same learning opportunities
than those with more prior education at each survey point. Second, although entry education level led to
different learning outcomes initially, those with less prior education did subsequently achieve the same
level of knowledge as those with more prior education. The paper finally reflects on whether existing KGH
claims, based on informal education through the media, apply in a formal education environment.
Keywords
Knowledge gap hypothesis, Simple and complex knowledge, Acquisition of information, Knowledge
inequalities, Student learning
Introduction
A key pedagogical issue in teaching diverse groups of students, especially in a tertiary educational setting
currently attracting large numbers of international students from many cultures, is to determine how successfully
differing subgroups access and retain course-related information. Traditionally, successful knowledge
acquisition and retention are measured by assessment results but this does not reveal the influence of specific
factors such as prior educational attainment. The potential contribution to this issue from the knowledge gap
hypothesis (KGH) (e.g., Tichenor et al., 1970; Eveland & Scheufele, 2000) is the light it has shed on unequal
learning outcomes in informal learning such as in a community context. Distribution of information into a given
population, even with the intent to equalise disparate knowledge within it, often has the opposite outcome to that
intended. That is, inequality of knowledge among respondents either may not be reduced or is even worsened by
such information, perhaps because “information-rich” (those with better possession and command of
information) more successfully access and employ new information, in contrast to the “information-poor” (who
may lack access to information or the skills to maximise its usefulness).
The present study sought to discover if members of a large, diverse class of students, when presented with the
same information, acquired and retained that information at a similar rate, or if there were significant differences
by subgroups, and if so, what might be the nature of those differences. In particular, we wished to determine any
influence of prior educational attainment on knowledge gaps, given that much KGH research has used
respondents’ education level as a key differentiator within samples (e.g., Tichenor et al., 1970). The socio-
economic status (SES) of students was not investigated primarily because entry to university is usually based on