i n t e r n a t i o n a l j o u r n a l o f m e d i c a l i n f o r m a t i c s 8 2 ( 2 0 1 3 ) 980–986
journa l h omepage: www.ijmijournal.com
Junior doctors’ prescribing work after-hours and the impact
of computerized decision support
Samantha L. Jaensch
a,b
, Melissa T. Baysari
b,c,*
, Richard O. Day
a,b
,
Johanna I. Westbrook
d
a
Faculty of Medicine, University of New South Wales, Sydney, Australia
b
Department of Clinical Pharmacology & Toxicology, St. Vincent’s Hospital, Sydney, Australia
c
Australian Institute of Health Innovation, University of New South Wales, Sydney, Australia
d
Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, University of New South Wales, Sydney,
Australia
a r t i c l e i n f o
Article history:
Received 14 October 2012
Received in revised form
5 March 2013
Accepted 30 June 2013
Keywords:
CPOE
CDSS
Transcribing
Junior doctors
Alerts
a b s t r a c t
Background and objective: computerized provider order entry (CPOE) systems with integrated
decision support (DS) can reduce prescribing errors, but their impact may vary depending
on the clinical setting. This study aimed to assess the impact of partial implementation of
CPOE on junior doctors’ prescribing work after-hours and to examine differences in junior
doctors’ use of DS during transcribing and their own prescribing tasks.
Methods: Twelve junior doctors at a 350-bed teaching hospital in Sydney, Australia were
shadowed between 16:30 and 22:30 over eight weeks for 65 h. CPOE was available on all
wards except for the emergency department (ED). All medication tasks, computerized alerts,
prescriber responses, and uses of reference material were recorded.
Results: Of 306 medication orders entered into the CPOE, 78.4% were transcribed from paper
ED charts. A total of 113 alerts were triggered, most (78%) were read but only 6 (5%) resulted in
prescribers changing an order. Reference material was accessed three times more frequently
when junior doctors made their own prescribing decisions than when they transcribed other
doctors’ orders, but a similar proportion of alerts was read during decision-making and
transcribing tasks.
Conclusion: Junior doctors spent most of their after-hours prescribing time transcribing
other doctors’ orders. This is a new task brought about by partial CPOE implementation.
Junior doctors read computerized alerts and used online reference material to support their
decision-making. However they rarely made changes to a medication order following alert
generation, suggesting the alert information was often not clinically relevant.
© 2013 Elsevier Ireland Ltd. All rights reserved.
1. Background and objective
Computerized provider order entry (CPOE) systems have been
shown to reduce prescribing errors, even more so when they
∗
Corresponding author at: Department of Clinical Pharmacology & Toxicology, Therapeutics Centre, Level 2, Xavier Building, St. Vincent’s
Hospital, Darlinghurst, NSW 2010, Australia. Tel.: +61 2 8382 2043; fax: +61 2 8382 2724.
E-mail address: m.baysari@unsw.edu.au (M.T. Baysari).
include clinical decision support (DS) [1–3]. While DS varies
between settings, it typically comprises access to clinical refer-
ence material, pre-written orders and real-time drug alerts [4].
DS can facilitate decision-making if it provides relevant infor-
mation to the decision-maker at the time of prescribing [5,6].
1386-5056/$ – see front matter © 2013 Elsevier Ireland Ltd. All rights reserved.
http://dx.doi.org/10.1016/j.ijmedinf.2013.06.014