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Chapter 2
INTRODUCTION
This chapter does not directly address a specific
learning management system (LMS) platform
but addresses forms of communication that can
be encountered as tools of LMS platforms, as
learners share knowledge. The chapter argues
that to be able to design LMS that ought to enable
social interaction among learners not confined to
particular places, we must first understand how
learners interact and the tools they use. In this
chapter, learners use social awareness to determine
Ray M. Kekwaletswe
Tshwane University of Technology, South Africa
Knowledge Sharing in a
Learning Management
System Environment Using
Social Awareness
ABSTRACT
The premise for this chapter is that learning and knowledge sharing is a human-to-human process that
happen independent of space and time. One of the essential facets of learning is the social interaction
in which personalized knowledge support is an outcome of learners sharing experiences. To this point,
this chapter does not directly address a specifc learning management system (LMS) platform but ad-
dresses forms of communication that can be encountered as tools of LMS platforms. The chapter argues
that LMS ought to be able to facilitate the social interaction among learners not confned to particular
places. Learners, because of their mobility, perform tasks in three varied locations or contexts: formal
contexts, semi-formal contexts, and informal contexts. In this chapter, learners use social awareness to
determine the appropriateness of an LMS tool to engage in a knowledge activity, as they traverse the
varied contexts. Thus, the chapter posits that a ubiquitous personalized support and on-demand sharing
of knowledge could be realized if a learning management system is designed and adopted cognizant of
learners’ social awareness.
DOI: 10.4018/978-1-60960-884-2.ch002