ARTICLE
Asia-Pacific Management
and Business Application
2 (3) 154- 169
©UB 2014
University of Brawijaya
Malang, Indonesia
http://apmba.ub.ac.id
Corresponding author Email: rahma.w104@gmail.com
Asia-Pacifc Management and Business Application, 2, 3 (2014): 154-169 ISSN : 2252-8997
Shopping Motivation on Purchase Intention:
Can Loyalty Program and Corporate Image
Enhance Such Relationship?
Rahmawati
a*
Ben-RoyDo
b
a
Management Department, Faculty of Economics and Business, University of Brawijaya, Indonesia;
b
Department of Business Administration, National Central University, Taiwan
Abstract
Previous studies of shopping motivation as well as research to classify the various customers
into group or types. This present study intends to take the frst steps towards the development
of shopping motivation may have efect on purchase intention with moderating role of loyalty
program and corporate image in hypermarket format. The sample of 228 undergraduate and
post graduate student where they had visited a hypermarket. Hierarchical regression was
conduct to analysis that such of relationship. In this study was divided into 4 model including
control variable, predictor variable, two way interaction and three way interaction. The
result indicated that shopping motivation was statistically signifcant can increase purchase
intention. Loyalty program and corporate image as not moderating variable, because the
two interactions is not signifcant. However, loyalty program can afect independently (as
predictor variable) on purchase intention. Shopping motivation and loyalty program may be
the good combination of marketing strategy to increase purchase intention in retail format. In
the future research, suggested using another variable such that store atmospheric, promotion
strategy or other variable as moderating variable and also general public as respondent is
the best sample.
Keywords
Shopping motivation, purchase intention, loyalty program, corporate image
Received: 7 January 2014; Accepted: 17 February 2014; Published Online: 30 April 2014
Introduction
Consumers today enjoy the beneft of
huge varieties of products and services
to choose from, and prior research
has indicated purchase intention may
be infuenced by variables such as
demographic, perceived quality, store
name, brand name and price discount
(Akhter., 2002; Das., 2013; Grewal et al.,
1998). While there has been some studies
linking the relationship between shopping
motivations to purchase intention on how
the process led to increased consumer
purchases (CheonYim., 2013), it is possible