Business and Management Studies Vol. 7, No. 1; March 2021 ISSN: 2374-5916 E-ISSN: 2374-5924 Published by Redfame Publishing URL: http://bms.redfame.com 1 Exploring Impact of Corporate Social Responsibility on Organizational Performance, the Case of Turkish Islamic Banks Ashraf Elsafty 1 & Abdelaziz Tahon 1 1 Adjunct Assistant Professor, Maastricht School of Management, Cairo Outreach, Egypt 1 Doctoral Candidate, Senior Consultant, Istanbul, Turkey Correspondence: Ashraf Elsafty, Adjunct Assistant Professor, Maastricht School of Management, Cairo Outreach, Egypt. ORCID ID: https://orcid.org/0000-0002-9377-7286 Received: November 24, 2020 Accepted: December 18, 2020 Online Published: December 22, 2020 doi:10.11114/bms.v7i1.5087 URL: https://doi.org/10.11114/bms.v7i1.5087 Abstract This paper attempts to explore the impact of corporate social responsibility activities on organizational performance through focusing on Turkish Islamic banks as a dynamic organization and growing at high rate over past two decades. The paper focused also on Turkish Islamic banks stakeholders’ area which reflect the bank performance and CSR activities and how to monitor the impact through many tools, to explore this relationship, CSR activates used as the independent variable and organizational performance as the dependent variable within the theoretical framework and hypotheses addressed by the paper investigation. then depending on narrative approach of data collection through interviews, with different segments of stakeholders and discussions based on direct questions according to each segment type. Paper explained CSR definitions and theories, discussed its relationship with modern global trends and focused on stakeholder approach for explaining the real meaning of CSR. As this approach concerned about stakeholders needs and reflects the corporation interest from them. The paper used the stakeholders’ approach in measuring social responsibility, where the impact of social responsibility was known through the direct approach towards the stakeholders. While for organizational performance focused on tools and models that measure performance, using the balanced score cards to apply it on the study through its four major sides (financial, operations, customers and research & development). Major recommendations focused on critical need of CSR deployment, with clear function/department in chars, CRS impact reputation directly, and the high demand on Islamic banking services may decline by time, but it can be maintained through CSR activities. Keywords: Corporate Social Responsibilities, organizational performance, stakeholders, Turkish Islamic Banking 1. Introduction In the global market and through the research, it is argued that Corporate Social Responsibility (CSR) can be a source of innovation and business advantage. The development of the concept of CSR as not only a charitable deed, but a competitive advantage has been evolving since the early 1950’s. Corporations are exploring and adapting strategy that is more corporately responsible. Stakeholders are encouraged to trust in a management practice and commitment to CSR, meanwhile managers as well as shareholders are understanding and responding to the increasing demand. By time, organizations and the private sector have grown to the awareness that they should have an active role towards their society, as well as making profit and guaranteeing high returns to their shareholders. The Turkish Islamic Banks have grown aware to this strategy. They became familiar with the concept and started adapting CSR as strategy and started becoming more involved in the well-being of their society. Some of the companies started making this information public, by publishing reports announcing their CSR policies and projects. They also started advertising those projects as well as involving employees in applying those practices. According to Elsafty (2018) the Nine Elements Framework/Model can cover all sides around our problem we can understand our research problem through this model which explore the kind of research organization , management level , business functions , internal & External environmental factors , geographical location and industry field we can explore all of this elements within time frame.