Vol.:(0123456789)
Place Branding and Public Diplomacy
https://doi.org/10.1057/s41254-019-00134-6
ORIGINAL ARTICLE
How vlogging promotes a destination image: A narrative analysis
of popular travel vlogs about the Philippines
Rachel Luna Peralta
1
Revised: 30 January 2019
© Springer Nature Limited 2019
Abstract
This paper critically examines the potential and use of video blogs or vlogs shared on Facebook for creating a destination
image. In particular, it makes an in-depth analysis of the travel vlogs about the Philippines created by popular non-Filipino
travel vloggers—Lost LeBlanc, BecomingFilipino, Nas Daily, and Drew Binsky. The data were gathered through a qualita-
tive content and narrative analysis of the user-generated videos posted on the travel vloggers’ Facebook accounts. Content
and visual analysis of the videos as well as viewer responses support the argument that travel vloggers and their respective
vlogs play a key role in creating an online destination image of a place. Stories and images in vlogs vividly create destination
images necessary and fundamental for place marketing. Travel vlogs are representations of destination experiences, from
which public and private tourism agencies can use in their promotional/marketing agenda.
Keywords Vlogging · Travel vlogs · Destination image · Philippines · Narrative analysis
Introduction
In the tourism industry, travel bloggers consistently share
online their narratives of the destinations they visit, peo-
ple they meet, food they eat, as well as sights and sounds
they see and hear. They share their journey on social media
and gain feedback while they inspire others to take on the
same journey. Studies of travel blogs in tourism particularly
tourists characteristics, motivations, and preferences (Car-
son 2008; Wegner 2008) tourists’ decision making (Litvin
et al. 2006) and how it has impacted destinations and tourist
behavior were carried out by scholars (Bergmeister 2015;
Bosangit et al. 2009; Thurm 2014). Unanimously, they claim
that travel bloggers infuence consumers’ decision to book a
destination, and they are considered destination marketing
tools (Pan et al. 2007). Hence, travel blogs online infuence
travelers’ purchase decision because travellers trust word-of-
mouth more than company advertisements (Lange-Faria and
Elliot 2012). The application of ICTs in the tourism industry
was hailed by Buhalis and Jun (2011) when they emphasized
that electronic tourism (e-tourism) encompasses all business
functions of e-strategy, e-planning, and e-management of the
tourism industry.
In support of this, Litvin et al. (2006) conducted the ear-
liest tourism studies about the impact of e-wom and they
defned e-wom as “all informal communications directed at
consumers through internet-based technology related to the
usage or characteristics of particular goods and services,
or their sellers” (p. 461). They further added that e-wom
may either be synchronous (Instant Messaging) or asynchro-
nous (email or blog). The rapid evolution of technology has
brought blogging to take on a new level, enabling bloggers
and travelers to utilize their smartphones or digital cam-
eras to video record, post, and share their travel. This phe-
nomenon has ushered in an era of vlogging, a portmanteau
of video and blogging.
Objectives
Travel vloggers utilize Facebook as a platform to share their
videos. It is in this light that this research was conducted to
examine the use and potential of video blogs or vlogs shared
on Facebook for creating and marketing a destination image.
This study aimed at answering the following questions:
* Rachel Luna Peralta
rachel@ift.edu.mo
1
Institute for Tourism Studies, Macao, China