Copyright © 2021, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. Chapter 8 155 DOI: 10.4018/978-1-7998-4195-1.ch008 ABSTRACT Small and medium enterprises (SMEs) in Jalisco represent one of the main entities of economic activity that supports the bulk of the population living in the state; using statistics as a fundamental tool for conducting studies in the economic, natural, health sciences, among others, allows one to have proactive foundations for decision making within companies by senior executives and in the feld public by ofcials responsible for promoting the growth of the industry in the State of Jalisco. This research tries to represent, under a statistical scheme, the use and disposition of information and communication technologies (ICTs) as a tool to increase average productivity levels within companies and under the Cobb production function. Douglas determines the ICT impact. INTRODUCTION In Mexico as in the State of Jalisco, the economic effects of the economic crisis suffered in 2008, as a result of excessive spending by Americans due to low interest rates, triggering an imbalance in the mortgage sector, is identified as the main cause of this crisis. For the country of Mexico as well as the State of Jalisco, the effects were evidenced in the real economy when our exports and remittances from the Innovation of SMEs and Their Effect on Productivity in Jalisco José G. Vargas-Hernández https://orcid.org/0000-0003-0938-4197 University Center for Economic and Managerial Sciences, University of Guadalajara, Mexico