Y. Blanco-Fernández et al.: TripFromTV+: Targeting Personalized Tourism to Interactive Digital TV Viewers 953
by Social Networking and Semantic Reasoning
Contributed Paper
Manuscript received 03/09/11
Current version published 06/27/11
Electronic version published 06/27/11. 0098 3063/11/$20.00 © 2011 IEEE
TripFromTV+: Targeting Personalized Tourism to Interactive
Digital TV Viewers by Social Networking and Semantic Reasoning
Yolanda Blanco-Fernández, Martín López-Nores, José J. Pazos-Arias, Jorge García-Duque,
Manuela I. Martín-Vicente
Abstract — Interactive Digital Television applications
bring new value-added functionalities to viewers. In order to
fight the current information overload, many of these
applications offer personalization capabilities, by matching
each viewer’s preferences against the available resources.
This paper describes TripFromTV+, an interactive
application that provides cut-price tailor-made tourist
packages by helping the viewer to decide what to do and what
to visit during a trip. Different from the existing approaches,
this application automatically infers the viewer’s preferences
from the kind of TV programs he/she enjoyed and from his/her
activity in social networking sites, whose diffusion
mechanisms are exploited to make the existing tourism offers
known among the viewer’s contacts. The paper shows how
interactive TV applications can incorporate content from the
Internet, by creating seamlessly integrated presentations that
allow the viewer to have the advantages of the network
capabilities in the TV environment through domestic and
mobile consumer devices
1
.
Index Terms — Interactive Digital TV, personalization,
Semantic Web, social networking, Web Services.
I. INTRODUCTION
The emergence of Interactive Digital Television (IDTV)
has paved the way for applications that offer a huge amount
and diversity of value-added functionalities to the viewers.
Many of these applications are joined to personalization
capabilities (see examples in [1]), in order to alleviate
information overload by matching the available resources
against each viewer’s preferences (modeled in personal
profiles).
In this paper, we describe an interactive application (named
TripFromTV+) for DTV viewers, which can be downloaded
via a backchannel and executed in domestic set-top boxes or
even in handheld consumer devices. TripFromTV+ enhances
the broadcast and viewing experience by showing a list of
tourist attractions and resources, which are selected by
considering the viewer’s particular preferences and the kind of
TV programs he/she enjoyed in the past.
1
Work supported by the Spanish Ministry of Education and Science research
Project TIN2010-20797.
All the authors are with the Department of Telematics Engineering, University of
Vigo, 36310 Vigo, Spain (e-mail: yolanda@det.uvigo.es, mlnores@det.uvigo.es,
jose@det.uvigo.es, jgd@det.uvigo.es, mvicente@det.uvigo.es).
Personalization capabilities are undoubtedly valuable in
tourism because there are many options of destination, events
and activities for someone who goes sightseeing, were it for
adventure, cultural/historical or holiday reasons. Bearing this
in mind, users often need advice about where to go and what
to visit, what to see and what to do in a specific destination.
Out of the scope of TV environment, there exist recommender
systems that help to decide a travel plan, indicating places to
visit, road maps, options for hotels and air companies (see [2]-
[11]). Besides making trip planning much easier, existing
systems support the user on move by providing ubiquitous
access to tourism information of interest at anytime, from
anywhere and any media, as detailed in [12]-[14].
The limitation of the current approaches lies within the fact
that they request the users to enter manually their personal
preferences and particular interests accurately, which is a
cumbersome task. The research contribution of the paper is an
approach that infers automatically the viewers’ particular
interests by exploiting Digital TV capabilities and
technologies joined to the Semantic Web and the Web 2.0:
First, the potential of the Semantic Web has to do with
the fact that its technologies conceive semantics (i.e.
the meaning of words) as a key fact to finding the way
in the expanding web space, whereas web resources
can only be discovered nowadays via keyword-based
syntactic matching. The goal is to semantically connect
isolated pieces of information to alleviate the user’s
burden of finding, understanding and using tourism-
related information sources [15]-[17].
Second, the irruption of the Web 2.0 has turned social
networking sites into very influential elements in the
users’ decision-making [18], since they resort to social
communities to find opinions about accommodation
options, tourist attractions to visit, etc.
Grounding on this technological landscape, TripFromTV+
first discovers the preferences of the viewers (with no
involvement from them) by automatically tracking the kind of
DTV contents they enjoyed in the past. This makes it possible to
learn valuable information to offer tourism recommendations,
like interest in sports, nature, gastronomy or culture. Besides, if
the viewer is logged in social networking sites, TripFromTV+
can access (with previous permission) to his/her profiles in these
communities and infer knowledge about particular interests and
preferences usable when recommending tourism resources.