What Do Internet-Based Alcohol Treatment Websites Offer?
BENJAMIN A. TOLL, Ph.D.,
1,2
LINDA C. SOBELL, Ph.D.,
3
JUSTIN D’ARIENZO, M.S.,
3
MARK B. SOBELL, Ph.D.,
3
LORI EICKLEBERRY-GOLDSMITH, M.S.,
3
and
HEATHER J. TOLL, Psy.D.
1
ABSTRACT
The Internet was searched for websites that advertised or provided treatment or help for alco-
hol problems. Websites were evaluated for the types of treatment offered and whether the
treatment had an empirical basis. While a wide range of treatments were advertised, very few
websites offered online services. In addition, very few sites provided or advertised alcohol
treatment programs that were empirically based. Recommendations for future Internet-based
health care and treatment are offered.
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CYBERPSYCHOLOGY & BEHAVIOR
Volume 6, Number 6, 2003
© Mary Ann Liebert, Inc.
INTRODUCTION
T
HE INTERNET has become an easily accessible,
user-friendly source of information, including
advice and counseling for a variety of clinical is-
sues.
1–3
Moreover, surveys show that many people
are using the Internet to obtain information about
treatment for medical and psychological problems.
4–7
For example, in 1999 about 60 million people used
the Internet to search for health-related information.
8
There are several reasons why the Internet may
be an ideal venue for offering interventions for in-
dividuals with alcohol problems. For example, be-
cause many people with alcohol problems never
enter formal treatment programs due to the stigma
(reviewed in Klingeman et al.
9
), online interventions
could be appealing and far-reaching. In fact, brief
interventions
10
and self-change materials
9
could
easily be adapted for websites. While the Internet’s
rapid growth has provided people with access to a
wealth of previously unavailable information, the
accuracy of this information is currently not regu-
lated.
11,12
However, the quality of Internet-based in-
formation and services has recently started to receive
increasing attention.
13
For example, the American
Psychological Association’s Board of Professional
Affairs created a Work Group on Professional Prac-
tice Issues in Telehealth to study the impact of tele-
health (i.e., information and interventions mediated
by telecommunications) on psychology.
13
Very few studies have evaluated Internet-based
interventions for alcohol problems (e.g., Cunning-
ham et al.
4
). The present study evaluated treatments
or interventions for alcohol problems offered over
the internet and examined how many of these were
empirically based.
MATERIALS AND METHODS
A search for websites was conducted between
September 2000 and December 2000 using the In-
ternet browser Microsoft Internet Explorer 5.0. Ten
search engines were used: (a) Yahoo!, (b) AltaVista,
(c) MSN, (d) HOTBOT, (e) Google, (f) Searchbug,
(g) AOL, (h) Excite, (i) Copernic, and (j) GoTo. Web-
sites were located by using four “Boolean” keyword
search terms: (a) “alcohol” AND “treatment,” (b)
“alcohol” AND “self*,” (c) “alcohol” AND “inter-
1
Yale University School of Medicine, New Haven, Connecticut.
2
VA Connecticut Healthcare System, West Haven, Connecticut.
3
Nova Southeastern University, Fort Lauderdale, Florida.