Chapter XXVII
The Perspectives of Improving
Web Search Engine Quality
Jengchung V. Chen
National Cheng Kung University, Taiwan
Wen-Hsiang Lu
National Cheng Kung University, Taiwan
Kuan-Yu He
National Cheng Kung University, Taiwan
Yao-Sheng Chang
National Cheng Kung University, Taiwan
Copyright © 2008, IGI Global, distributing in print or electronic forms without written permission of IGI Global is prohibited.
AbstrAct
With the fast growth of the Web, users often suffer from the problem of information overload, since
many existing search engines respond to queries with many nonrelevant documents containing query
terms based on the conventional search mechanism of keyword matching. In fact, both users and
search engine developers had anticipated that this mechanism would reduce information overload by
understanding user goals clearly. In this chapter, we will introduce some past research in Web search,
and current trends focusing on how to improve the search quality in different perspectives of “what”,
“how”, “where”, “when”, and “why”. Additionally, we will also briefy introduce some effective search
quality improvements using link-structure-based search algorithms, such as PageRank and HITS. At the
end of this chapter, we will introduce the idea of our proposed approach to improving search quality,
which employs syntactic structures (verb-object pairs) to automatically identify potential user goals
from search-result snippets. We also believe that understanding user goals more clearly and reducing
information overload will become one of the major developments in commercial search engines in the
future, since the amounts of information and resources continue to increase rapidly, and user needs will
become more and more diverse.
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This paper appears in the publication,
Handbook of Research on Web Information Systems Quality
edited by Coral Calero Muñoz, M Angeles Moraga and Mario Piattini © 2008, IGI Global