Technology and Investment, 2013, 4, 22-29 http://dx.doi.org/10.4236/ti.2013.41004 Published Online February 2013 (http://www.scirp.org/journal/ti) Information Communication Technology (ICT) Utilization in Private Universities in Uganda: Exploring Strategies to Improve. A Case of Uganda Christian University Stephen Kyakulumbye, Maurice Olobo, Vincent Kisenyi Faculty of Business and Management, Uganda Christian University, Kampala, Uganda Email: kyakusteve@yahoo.com, olobomaurices2005@yahoo.com,vkisenyi@yahoo.co.uk Received September 26, 2012; revised November 6, 2012; accepted November 14, 2012 ABSTRACT The study was an extension of a similar study by [1] conducted among local government staff in Uganda and was ex- tended among staff at Uganda Christian University. A total of 108 respondents out of the accessible 130 representing 83.0% response rate was realized after administering the study instruments over a period of two (2) weeks. Of the 108 respondents, 70.4% constituted staff in administration, 8.0% heads of sections and 21.6% academic staff. Data was analyzed using different statistical techniques which included descriptive statistics, mainly mean and standard deviation, Pearson Product Moment Correlation Coefficient to establish the relationships between variables and multiple regres- sion analysis to establish causal influence of factors on ICT utilization. At bivariate level, organizational support sys- tems, ICT infrastructure and users’ perceptions had a strong relationship on ICT utilization. Multiple regression analysis revealed that only user perceptions (perceived ease of use) and user knowledge and skills had a significant causal influ- ence on ICT utilization. The researcher Recommended that UCU strategic management cater for personnel ICT capac- ity building to improve their skills and therefore enhance ICT usability. Further research may consider segmenting staff by faculties and study how utilization levels differ using ANOVA. A comparative study can also be undertaken to as- sess UCU and any other private university. Keywords: ICT Utilization; Management Support: Top Management Support & Peer Support; ICT Infrastructure: Type of ICTs Accessed & User Knowledge and Skills; User Perceptions: Perceived Benefits & Perceived Ease of Use 1. Introduction Governments and organizations worldwide are increa- singly recognizing the need to facilitate access to public services through information exchange using Information and Communications Technologies (ICT) [1]. This paper presents problem statement, literature review, methodo- logy, empirical findings, discussions, implications of the study, conclusions and recommendations. Problem Statement Information and Communication Technology utilization (ICT) capacity building in terms of human resources ap- plication development are enablers to equitable access to information and knowledge [2]. Knowledge is informa- tion that is interpreted and used by decision makers to meet their goals [3]. Various strategic managers at Uganda Christian University have complained about the utilization rates of available Information and Communi- cation Technology (ICT) resources calling on staff to improve. Staffs have always been observed manually preparing students’ lectures and conducting lectures without support of these abundantly available Informa- tion and Communication Technology (ICT) resources. This raises a question as to why, given the effort under- taken to put in place Information and Communication Technology (ICT) infrastructure, Information and Com- munication Technology (ICT) utilization seems to still be very low. The purpose of the study was therefore to ex- plore strategies for Information and Communication Technology (ICT) uptake improvement among staff in private universities. 2. Literature Review 2.1. Concept of ICT Utilization [1] stipulated that social activities are a crucial element of human life. People naturally live and work in commu- nities. Under such an environment they turn to each other for help in case challenges are encountered. In promoting Copyright © 2013 SciRes. TI