Designing with as People
The (untold) story of the wellbeing trolley
Juan Sanin
School of Design, RMIT University, Melbourne, Victoria, Australia
juan.sanin@rmit.edu.au
ABSTRACT
The expression ‘designing with people’ predefnes paradigmatic
roles for designers and people collaborating in a design process.
This paper challenges this paradigm and asks what other forms of
collaboration would look like and what expressions could we use
to defne them. It shares a personal account of a project originally
aimed at designing tools for doing sensory therapies in a psychi-
atric unit, but where the people working and living there did not
assume the role of participants and I had to collaborate with them
in their own terms and ended up making an arts trolley. Building on
autonomous design, I propose the expression ‘designing as people’
to make sense of this experience. In the context of this conference,
‘designing as people’ is a provocation and invitation to explore
forms of collaborative design where designers move away from the
role of facilitators to become participants of creative processes of
communities and learn to design in the ways that those who are
not designers do it.
KEYWORDS
Participation otherwise, designing as people, arts in health
ACM Reference Format:
Juan Sanin. 2020. Designing with as People: The (untold) story of the
wellbeing trolley. In Proceedings of the 16th Participatory Design Confer-
ence 2020- Participation(s) Otherwise - Vol. 2 (PDC ’20: Vol. 2), June 15–
20, 2020, Manizales, Colombia. ACM, New York, NY, USA, 4 pages. https:
//doi.org/10.1145/3384772.3385150
1 INTRODUCTION
The expression ‘designing with people’ has institutionalised a spe-
cifc idea of how participatory design is done. Popular publications
explain that participation is about bringing together two diferent
worlds ś the abstract world where designers work and the con-
crete world where people live ś to create a ‘realm of collaboration’
or a ‘third space’ [1]-[3]. Designers facilitate this intersection in
codesign activities using probes, toolkits, and prototypes that help
people to enact, tell or make and contribute in creative ways to
design processes [4, 5]. Of course, there are other forms of collabo-
rating, but in general terms this is what we (are supposed to) do
when we are doing design participation.
Permission to make digital or hard copies of all or part of this work for personal or
classroom use is granted without fee provided that copies are not made or distributed
for proft or commercial advantage and that copies bear this notice and the full citation
on the frst page. Copyrights for components of this work owned by others than the
author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or
republish, to post on servers or to redistribute to lists, requires prior specifc permission
and/or a fee. Request permissions from permissions@acm.org.
PDC ’20: Vol. 2, June 15–20, 2020, Manizales, Colombia
© 2020 Copyright held by the owner/author(s). Publication rights licensed to ACM.
ACM ISBN 978-1-4503-7606-8/20/06. . . $15.00
https://doi.org/10.1145/3384772.3385150
How is participation done beyond this ideal ‘realm of collabora-
tion’? What other expressions could defne it? What has to be un-
learned to recognise other forms of collaboration as participation?
What can be learned from these ‘other’ participatory experiences?
This paper explores how forms participation beyond traditional
paradigms would look like and what names they could have. In
doing this, I share personal experiences of a project run in collab-
oration with a psychiatric unit, where the people I was supposed
to design with were not interested in becoming ‘my participants’.
They did not want to leave the concrete world where they live and
take part in the codesign activities I proposed to constitute the
realm of collaboration. I explain how to overcome this challenge I
had to unlearn codesign and engage with people in their own space
and their own terms.
Inspired by ideas derived from autonomous design, in particular,
that ‘every community practice the design of itself’ and that ‘people
are practitioners of their own knowledge’ [6], I make sense of this
experience through the expression ‘designing as people’ (DaP). I
propose to consider DaP as a form of participation otherwise or
with other names [7], and more precisely, a way of doing PD in
which designers participate in the co-creative practices that com-
munities have in their own worlds (rather than bringing people to a
third space to participate in our design processes). As a conceptual
construct, DaP is a humble attempt to put PD into dialogue with
ideas around autonomous design and an invitation to reorient par-
ticipatory principles to bring non-disruptive design interventions
that communities can creatively appropriate in their own worlds.
In the personal account I engage with the politics of self-
representation and explore other ways of writing PD [8]. I build on
Duque and Popplow use of _______ and crossed words [9, 10] and
make use of parentheses as a narrative strategy to acknowledge
the complexity of my own historical personality [11] and account
for personal experiences that are usually ignored in traditional aca-
demic writing. In doing this, I try to move away from academic
publishing to write as people: as a designer participating in the
creative activities of a community (and as myself: a migrant who
thought that ways of doing design in the south had no place in a
new life in the north, and learned a new design language; but who
realised that the south is everywhere, but it can remain invisible
because its plurality is spoken in many diferent ways).
2 UNLEARNING CO-DESIGN. LEARNING TO
DESIGN AS PEOPLE
I am a newcomer to PD. In my ‘previous life’ in the South, I studied
how local people participate in their own ways in design processes
and worked doing projects with communities, but it was only af-
ter migrating to the Global North that I associated what I used
to do with PD. Back there, I worked with colleagues of the UPB