Card-sorting as a tool for communicating the relative
importance of supervisor interventions
Chun-I Li
a
, Scott Fairhurst
b
, Charles Chege
b
, Elizabeth H. Jenks
b
, Yuying Tsong
c
,
Dianne Golden
b
, Lorraine White
d
, Adam Andreassen
e
, Sheryn Scott
f
, Mark J. Souris
f
,
Sheila Santiago Schmitt
g
, and Allison Hefley
a
a
Department of Psychology, University of La Verne, La Verne, California, United States;
b
Pacific Clinics,
Pasadena, California, United States;
c
Department of Human Services, California State University, Fullerton,
California, United States;
d
School of Professional Psychology, University of the Rockies, Denver, Colorado,
United States;
e
Heart of America Psychological Training Consortium, Springfield, Missouri, United States;
f
Department of Graduate Psychology, Azusa Pacific University, Azusa, California, United States;
g
Correct
Care, LLC/South Florida State Hospital, Pembroke Pines, Florida, United States
ABSTRACT
A card-sorting activity was used to stimulate communication
about the perceived relative importance of supervisor interven-
tions within a supervisory dyad. Pairs of supervisors and
supervisees ranked 10 cards of supervisor interventions in the
order of perceived importance and conversed about their
rankings. Results indicated that supervisees perceived feedback
and correction as more important than supervisors, whereas
supervisors perceived allowing for debriefing and validating
supervisee’s feelings as more important than supervisees. Dyads
agreed that the activity was fun, easy to do, and would
contribute to a climate of honest feedback, facilitate the working
alliance, and help prevent unspoken negative dynamics.
KEYWORDS
Supervision dyads;
supervisor interventions;
supervision priorities
Introduction
Supervision is one of the most frequent professional activities performed by mental
health professionals (Bernard & Goodyear, 2014). It employs a collaborative
relationship through which supervisees develop professional knowledge, values,
skills, and identity (Falender et al., 2004). Supervisors play a major role in
monitoring the quality of client care and fostering supervisees’ professional
development (Bernard & Goodyear, 2014). Not all supervision is helpful, however.
Harmful supervision can cause supervisees to experience psychological trauma,
health problems, functional impairment, and resignation from the mental health
career (Ellis et al., 2014; Nelson & Friedlander, 2001). Therefore, it is critical to the
helping professions to understand what elements constitute successful supervision.
Mutuality, open communication, and contracting
Numerous authors (e.g., Greenberg, 1980; Osborn & Davis, 1996; Phillips
& Kanter, 1984) have pointed to the importance of mutuality, open
© 2016 Taylor & Francis
CONTACT Chun-I Li cli@laverne.edu Department of Psychology, University of La Verne, 1950 Third Street,
La Verne, CA 91750, USA.
THE CLINICAL SUPERVISOR
2016, VOL. 35, NO. 1, 80–97
http://dx.doi.org/10.1080/07325223.2016.1165641
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