International Journal of Public Health Science (IJPHS) Vol. 10, No. 2, June 2021, pp. 361~369 ISSN: 2252-8806, DOI: 10.11591/ijphs.v10i2.20612 361 Journal homepage: http://ijphs.iaescore.com Modification of Calgary Cambridge for Indonesian medical students: Communication guidelines Galih Cahya Wijayanti 1 , Rizma Adlia Syakurah 2 , Mariatul Fadilah 3 1 Medical Profession Students, Medical Faculty, Sriwijaya University, Indonesia 2 Public Health Faculty, Sriwijaya University, Indonesia 3 Indonesian Medical Council, Indonesia Article Info ABSTRACT Article history: Received Aug 8, 2020 Revised Jan 8, 2021 Accepted Mar 12, 2021 Effective communication skill applied by doctors in the doctor-patient consultation process becomes one of important factors that can improve the consultation outcomes such as patient satisfaction, adherence to treatment and recovery process. However, effective doctor-patient communication is rarely applied in practice. Limited consultation time, patient overload, doctor burnout, and poor communication skills are among the factors that cause ineffective doctor-patient communication process. This study aimed to develop a new effective communication guideline for doctor-patient communication in Indonesia by modifying the Calgary Cambridge medical interview guide. This study uses qualitative approach within four stages: expert panel, student panel and focus group discussion, expert review, and trials. Informants were chosen purposively. Three points of high category, 24 points of middle category and 44 points of low category are resulted from expert panel stage which consists of specialist representatives from 12 clinical divisions in Dr. Moehammad Hoesin central public hospital (RSMH), Palembang, South Sumatera, Indonesia. The high and middle category were discussed by two groups of internships doctors in RSMH in student panel and focus group discussion (FGD) session. The results were validated by a doctor-patient communication expert (expert reviewer) and then tested by the internship doctors through role play at the trial stage. The final result yields eight main points and eleven effective tips of the Calgary Cambridge Guide checklist modification with five to six minutes effective consultation time. This modified guideline is appropriately applicable for doctor-patient communication in daily consultation in Indonesian practical, social and cultural context. Keywords: Calgary Cambridge Guide Doctor patient communication Modification This is an open access article under the CC BY-SA license. Corresponding Author: Rizma Adlia Syakurah Public Health Faculty Sriwijaya University Jl. Raya Palembang-Prabumulih KM. 32 Indralaya, Ogan Ilir, Sumatera Selatan, 30662, Indonesia Email: rizma.syakurah@gmail.com 1. INTRODUCTION Communication in the medical field which is one of the basic clinical skills included in the competency area that has been validated by the Indonesian Medical Council is important to be developed in order to build the clinical competence of a doctor along with the clinical knowledge, problem solving skills, and physical examination [1]-[3]. Doctor-patient communication skills (the ability to hear, empathize, and