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International Journal of Mechanical Engineering and Technology (IJMET)
Volume 10, Issue 1, January 2019, pp. 386–395, Article ID: IJMET_10_01_039
Available online at http://iaeme.com/Home/issue/IJMET?Volume=10&Issue=1
ISSN Print: 0976-6340 and ISSN Online: 0976-6359
© IAEME Publication Scopus Indexed
CONSUMER BEHAVIOR ANALYSIS OF
INTENTION TO BUY ON SOCIAL COMMERCE
IN INDONESIA
Andry Hartanto, Sfenrianto Sfenrianto, Bagas Ditya Anggaragita, Ivan Mulia
Information Systems Management Department,
BINUS Graduate Program – Master of Information System Managements
Jakarta, Indonesia 11480
ABSTRACT
The purpose of this study was to determine consumer behavior towards purchases
on social commerce in Indonesia. Research is quantitative using theories from
previous studies. Statistical analysis was performed using Multiple Linear Regression.
The data was collected using an online questionnaire on a sample of users who had
made transactions and accessed social commerce as many as 161 people. Data
analysis in this study using SPSS v25 software. The results of hypothesis testing show
that the variable E-WOM, Customer Satisfaction, Trust, Social Existence, and Quality
Information have a significant effect on consumers' efforts to make purchases, while
variable sharing and social support have no effect.
Key words: Online Shopping, Social Commerce, intention to buy.
Cite this Article: Andry Hartanto, Sfenrianto Sfenrianto, Bagas Ditya Anggaragita
and Ivan Mulia, Consumer Behavior Analysis of Intention To Buy on Social
Commerce In Indonesia, International Journal of Mechanical Engineering and
Technology, 10(1), 2019, pp. 386–395.
http://iaeme.com/Home/issue/IJMET?Volume=10&Issue=1
1. INTRODUCTION
The growth of the internet is increasingly fast, allowing everyone to easily communicate, and
not only communicate, but transact with each other anytime and anywhere with people all
over the world. Because of this convenience, a phenomenon arises where people no longer
shop through conventional stores, but through online shopping or what can be called E-
Commerce. Worldwide e-commerce revenues reached nearly 1,183 billion US dollars in 2016
and are expected to continue to increase [35]. In Indonesia, E-Commerce sales reached 10.9
billion USD or around Rp 1.477 trillion in 2017 [38]. This shows that Indonesia is a country
with high E-Commerce growth. With the growth of social media usage now increasing, the
number of social media users worldwide in the year 2018 is 3.196 billion, up by 13% year-on-
year [34].