https://doi.org/10.1177/14614448211018160
new media & society
1–20
© The Author(s) 2021
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DOI: 10.1177/14614448211018160
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Only “sheep” trust journalists?
How citizens’ self-perceptions
shape their approach to news
Jacob L Nelson
Arizona State University, USA
Seth C Lewis
University of Oregon, USA
Abstract
The all-consuming nature of coronavirus news coverage has made the COVID-19
pandemic a unique opportunity to explore the relationship between audience trust in
and engagement with news. This study examines that relationship through 60 Zoom-
based qualitative interviews conducted with a diverse sample of US adults during the
early phase of the pandemic. We find that how people approach the news stems
not only from how they perceive the trustworthiness of individual news outlets, but
also from their own self-perceptions. News consumers believe journalism generally
suffers from issues of bias, but that they are savvy and independent-minded enough
to see through those biases to find the truth. Putting the concept of partisan selective
exposure into conversation with folk theories of news consumption, we conclude that
people’s approach to and trust in news is as dependent on what they bring to the news
as it is on what news brings to them.
Keywords
Audiences, COVID-19, folk theories, journalism, news consumption, partisan selective
exposure, qualitative interviews
Corresponding author:
Jacob L Nelson, Walter Cronkite School of Journalism and Mass Communication, Arizona State University,
555 N Central Ave, Phoenix, AZ 85003, USA.
Email: jnelso60@asu.edu
1018160NMS 0 0 10.1177/14614448211018160new media & societyNelson and Lewis
research-article 2021
Article