Letter to the Editor
©
Copyright 2019 by the Emergency Medicine Physicians’ Association of Turkey
Eurasian Journal of Emergency Medicine published by Galenos Publishing House.
EURASIAN JOURNAL OF EMERGENCY MEDICINE
171
Eurasian J Emerg Med. 2019;18(3): 171-2
Dear Editor,
A higher level of agreement is expected for the patients in level
5 in the triage room that nurses would have fewer difficulties to
prioritize them. The chief complaint of these patients is often
easy to understand and uncomplicated. In this group, people
have mild symptoms or injuries such as common cold or muscle
strain. They are considered as non-urgent patients because they
are not critically ill. These patients should bevisited within hours
of their arrival by a physician. They form a significant proportion
of the patients attending the emergency department. However,
they do not have serious health problems and they may
unnecessarily utilize available resources designated for urgent
patients. They also may cause frustration in the workplace.
Nurses believe that these patients interfere in the care of patients
with serious illnesses (1).
Triage scales primarily aim to recognize emergency patients, so
it is probable that they neglect to provide a precise definition for
non-urgent ones. It is reported that level 5 of triage scales may
not be defined as practically distinct from other levels (2). In this
line, Ekins and Morphet (3) reported that consistency of triage
decisions with the Australasian Triage Scale (ATS) level 5 is 0.47,
which is the lowest among other categories. They concluded that
the overall level of inter-rater agreement is 0.4 or ‘fair-to-good’.
However, they attributed fair consistency to the poor judgment
of emergency nurses, which may be due to the fact that the level
5 criteria are poorly developed within the ATS. Also, a recent study
by Allen et al. (4) raised concerns about possible ambiguity in
level 5 criteria in the ATS. They reported that interrater reliability
is found to be kappa =0.27. In this study, pediatric nurses
used the ATS criteria for triage 8 scenarios. Three of them are
designated for level 5. Nearly half of the patients were assigned
to level 4 instead of level 5 in these three scenarios. This sort of
disagreement may be due to the criteria overlap between level 4
and level 5 rather than low concordance among nurses.
The first scenario is defined as a 4 -year-old patient with 24 h-
sore throat, which isafebrile with no other symptoms. The second
one is defined as a 3-year- old patient with earache overnight,
now resolved. Temperature is 37.6°, respiratory rate is 16, oxygen
saturation is 98%. The third one is defined as a 18-month- old
patient with struck in back of head by toy, having a 2 cm laceration
with well approximated but not bleeding edges. There is no loss
of consciousness. Patient is alert and active. It must be said that
pain and level of consciousness are the most important criteria
to influence nurses` decisions in these scenarios. Nurses are
allowed to assign alert children with mild pain to either level 4 or
5 using pediatric physiological discriminators. In fact, differences
between level 4 and 5 criteria are limited to dehydration signs
and symptoms and neurovascular compromise, so all three
scenarios could be assigned to level 4 or 5 correctly. If scenarios
were designated as representing distinct categories, reliability
would be higher than what is reported by Allen et al. (4) While
Craig et al. (5) have indicated that significant administrative
concerns play a role in poor reliability among nurses in this
study, we believe that the poorly developed scenarios for level
5 should be regarded as the key player. Researchers widely use
scenarios to assess the reliability of triage decisions among
nurses or physicians. It must be noted that scenarios must be
strictly adjusted to the triage scales criteria in order to present
Received: 06.03.2019
Accepted: 25.08.2019
Corresponding Author: Amir Mirhaghi, Nursing and Midwifery Care Research Center, Mashhad University of
Medical Sciences, Mashhad, Iran
Phone: +98 51 38591511 E-mail: mirhaghi@mail.com ORCID ID: orcid.org/0000-0002-4482-1156
Cite this article as: Mirhaghi A, Shafaee H Poorly Developed Scenarios May Interface with Reliability of Triage
Scales. Eurasian J Emerg Med. 2019;18(3):171-2.
1
Nursing and Midwifery Care Research Center, Mashhad University of Medical Sciences, Mashhad, Iran
2
Department of Disaster Public Health, Faculty of Public Health, Tehran University of Medical Science, Tehran, Iran
Amir Mirhaghi
1
, Hojjat Shafaee
2
DOI: 10.4274/eajem.galenos.2019.48403
Poorly Developed Scenarios May Interface with Reliability of Triage
Scales