The effect of voluntariness on the acceptance of e-learning by nursing students
Boštjan Žvanut
a,
⁎, Patrik Pucer
a
, Sabina Ličen
a
, Irena Trobec
a
, Nadja Plazar
a
, Damjan Vavpotič
b
a
University of Primorska, College of Health Care Izola, Polje 42, 6310 Izola, Slovenia
b
University of Ljubljana, Faculty of Computer and Information Science, Tržaška 25, 1000 Ljubljana, Slovenia
summary article info
Article history:
Accepted 17 July 2010
Keywords:
E-learning
Acceptance
Voluntariness
Nursing students
Although e-learning is an innovation that is worth making generally available, it is not always accepted by
nursing students. Many researchers state that voluntariness is closely related to the individual level of adoption
of innovations. Hence, we hypothesized that voluntariness moderates the effect of perceived attributes of
innovations (e.g. relative advantage, compatibility, complexity, trialability, and observability), which
determines the acceptance of e-learning. To test the hypothesis a survey involving two groups of nursing
students was carried out. For the first group the usage of e-learning was mandatory, for the second group it was
optional. The results confirm our hypothesis. Institutions, interested in e-learning initiatives, should consider
the effect of voluntariness when implementing e-learning. This paper provides a useful reference that can help
e-learning providers to develop guidelines that can improve the acceptance of e-learning.
© 2010 Elsevier Ltd. All rights reserved.
Introduction
With rapid changes in health care environments nurses constantly
need to update their professional knowledge and skills to ensure the
quality of health care provision (Yu & Yang, 2006). The UK Department
for Education and Skills (2003) suggested that, in ten years' time,
effective learning will be impossible without e-learning skills. The
potential of e-learning to deliver flexible and innovative approaches in
nurse education is recognized internationally (Moule, 2006). Several
studies demonstrate positive attitude of nurses toward e-learning (Yu &
Yang, 2006; Paladino & Peres, 2007; Yu et al. 2007; Žvanut et al. 2008).
When introducing e-learning in nursing, the risk of unsuccessful
implementation has to be considered. For example, Yu et al. (2007)
report nursing students that reject e-learning. McVay Lynch (2002)
reports that drop-out rates of e-learning programmes have been
estimated at between 30 and 75%. In the future, the refusal of nursing
students to make use of e-learning might be a barrier in gaining
knowledge. Furthermore, organizations' investments in new technol-
ogies are “inherently risky” if end-users refuse to use available tools
(Davis et al., 1989).
Background
In order to provide sufficient background we undertook a thematic
review of relevant sources (books, journal articles, and websites). We
focused our search on keywords: innovation adoption, individual
level of adoption of innovations, e-learning adoption, voluntariness,
and nursing.
E-learning, when used by nurses for the first time, represents an
innovation. According to Rogers (2003), an innovation is an idea,
practice, or object that is perceived as new by an individual or other unit
of adoption. When introducing innovations in organizations it is
important to focus not only on the organizational level but also on the
individual level of adoption (Frambach & Schillewaert, 2002). This paper
focuses on the individual level of adoption of e-learning. Many relevant
studies that regard the individual level of adoption of innovations
(Huisman & Iivari, 2002; Vavpotič & Bajec 2009) use the Rogers'
Diffusion Of Innovations (DOI) theory when explaining the acceptance of
innovations. Recently, the DOI theory was also used by Tung and Chang
(2008) to explain the acceptance of e-learning by nursing students.
According to the DOI theory, there are five groups of factors
(thereafter referred as DOI factors) that explain the adoption of
innovation (Rogers, 2003): perceived attributes of innovations, types
of innovation-decision, communication channels, the nature of social
system, and the extent of change agents' promotion efforts. Perceived
attributes of innovations are: relative advantage, compatibility,
complexity, trialability, and observability (Rogers, 2003). These
attributes are further presented in Table 2. The three types of
innovation-decision are of optional, collective, and authority nature.
Thus, the choice to adopt or reject an innovation is made indepen-
dently by individuals, by consensus among the members of a social
system, or by a small number of individuals who possess power in a
social system. The communication channels by which an innovation
diffuses could be of various types: e.g. interpersonal communication
or mass media. The nature of the social system with its norms, degree
of network interconnectedness etc., should have a significant effect on
the adoption of innovation. Finally, the extent of change agents'
Nurse Education Today 31 (2011) 350–355
⁎ Corresponding author. Tel.: + 386 56626460; fax: + 386 56626480.
E-mail address: bostjan.zvanut@vszi.upr.si (B. Žvanut).
0260-6917/$ – see front matter © 2010 Elsevier Ltd. All rights reserved.
doi:10.1016/j.nedt.2010.07.004
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journal homepage: www.elsevier.com/nedt