Journal of Service Science and Management, 2019, 12, 17-33 http://www.scirp.org/journal/jssm ISSN Online: 1940-9907 ISSN Print: 1940-9893 DOI: 10.4236/jssm.2019.121002 Jan. 4, 2019 17 Journal of Service Science and Management Detecting Value Co-Creation Emergence to Foster Innovation Aurelio Tommasetti, Massimiliano Vesci, Mara Grimaldi, Antonella Monda Department of Business Science, Management & Innovation Systems, University of Salerno, Fisciano, Italy Abstract Purpose: The work analyzes the concept of emergence according to ecosys- tems view. Therefore, the study proposes an integrated framework based on the combination of Viable Systems Approach (VSA) and Service-Dominant logic (S-D logic). The concept of service ecosystems and the identification of their main elements allows at pinpointing the main drivers for value co-creation and innovation that can lead to co-evolution as the key driver to challenge complexity. However, co-evolution is an unintelligible construct that can be observed only in the ongoing processes of value co-creation emergence. Me- thodology/Approach: Starting from the identification of the common points and of the dissimilarities between S-D logic and VSA, a matching between viable systems and service ecosystems is proposed to reveal the key drivers leading to the emergence of viable value co-creation. Then, the main elements of viable systems and ecosystems are integrated and subdivided into three drivers (value propositions, resource integration, institutions) for viable value co-creation and co-evolution in (eco)systems organizations. Findings: The integration between viable systems and ecosystems permits to reread emer- gence, intended as a key driver to challenge complexity in VSA, according to ecosystems perspective by leveraging on the notion of value co-creation as an ongoing process that can foster co-evolution over time. In this way, the concept of systems emergence can be reinterpreted in the light of value co-creation notion and based on a viable ecosystems view that can contribute to reveal the main drivers (resource integration, institutions and value propo- sitions) and outcome (innovation and co-evolution) of value co-creation emergence. Implications: From a theoretical point of view, the study en- hances a better understanding of emergence by associating the construct (rel- atively unexplored in literature) with value co-creation by shedding light on the mechanisms underlying service interactions. Regarding managerial stand- point, revealing the drivers to detect the emergence of viable value co-crea- How to cite this paper: Tommasetti, A., Vesci, M., Grimaldi, M. and Monda, A. (2019) Detecting Value Co-Creation Emer- gence to Foster Innovation. Journal of Ser- vice Science and Management, 12, 17-33. https://doi.org/10.4236/jssm.2019.121002 Received: September 29, 2018 Accepted: January 1, 2019 Published: January 4, 2019 Copyright © 2019 by authors and Scientific Research Publishing Inc. This work is licensed under the Creative Commons Attribution International License (CC BY 4.0). http://creativecommons.org/licenses/by/4.0/ Open Access