Ritzer wbeost011.tex V1 - 07/22/2021 5:05 P.M. Page 1
Technological Innovation
MARIO COCCIA
CNR – National Research Council of Italy, Italy
Introduction
Technological innovation plays an important
role in society for satisfying needs, achieving
goals, and solving problems of adopters directed
to supporting corporate, industrial, economic,
and social change for competitive advantage of
frms and nations, and improving overall human
progress (Arthur, 2009; Coccia, 2019a; Dosi,
1988; Sahal, 1981). Abernathy and Clark (1985,
p. 4f) state that:
innovation is not a unifed phenomenon: some
innovations disrupt, destroy and make obso-
lete established competence; others refne and
improve. Further, … diferent kinds of inno-
vation require diferent kinds of organizational
environments and diferent managerial skills. …
An innovation is the initial market introduction
of a new product or process whose design departs
radically from past practice. It is derived from
advances in science, and its introduction makes
existing knowledge in that application obsolete. It
creates new markets, supports freshly articulated
user needs in the new functions it ofers, and in
practice demands new channels of distribution
and afermarket support.
Technological innovation is underpinned in tech-
nology, which can be defned as a complex system
composed of more than one entity or subsystem
of technologies and a relationship that holds
between each entity and at least one other entity
in the system for achieving specifc goals (see
Coccia, 2019a, 2019b; Coccia and Watts, 2020).
New technology is driven by inventions of new
things and new ways of doing things (originating
in advances in basic and applied science) that are
transformed into usable innovations in markets
to satisfy needs, achieve goals, solve problems
of adopters that take advantage of important
Te Blackwell Encyclopedia of Sociology. Edited by George Ritzer and Chris Rojek.
© 2021 John Wiley & Sons, Ltd. Published 2021 by John Wiley & Sons, Ltd.
DOI: 10.1002/9781405165518.wbeost011.pub2
opportunities, or to cope with consequential
problems/environmental threats (Coccia, 2019a,
2020c). Technological innovation is characterized
by various typologies that can be categorized on
an increasing scale of change and socioeconomic
impact, given by (Coccia, 2005a, 2020a): incre-
mental innovations (progressive modifcations
of existing products and/or processes, such as
detergents for dark clothes); radical innovations (a
drastic change of existing products/processes, or
creation of new products to satisfy needs or solve
problems in society, such as contact lenses); tech-
nological systems (a cluster of innovations that are
technically and economically inter-related, e.g.,
nanotechnology or biotechnology); technological
revolutions (pervasive changes in technology
afecting many branches of the economy, such
as general-purpose technologies of information
and communication technologies or artifcial
intelligence having a technological dynamism
and a pervasive use in a wide range of sectors; cf.,
Coccia, 2012, 2015a, 2015b, 2016b, 2017a, 2017b,
2018a, 2018b, 2019c, 2020a, 2020d, 2020e; Coccia
and Wang, 2015). Technological innovations
generate technological change that is the progress
of technology from a system T
1
to T
2
, … , T
i
,
… , T
n
by incremental, radical, and disruptive
innovations for achieving consequential goals
and/or fostering economic and social change,
as schematically represented in Figure 1. Te
characteristics of the pattern of technological
innovations are the origins of technological inno-
vation and difusion of technological innovation.
Tese are the main phases that support the
evolution of technology.
Origins of Technological Innovations
Coccia (2016a, 2017c) maintains that technologi-
cal innovation has a problem-driven origin. Usher
(1954) explains this characteristic as follows:
1. Perception of the problem: an incomplete pat-
tern in need of resolution is recognized.