IJMT Volume 5, Issue 10 ISSN: 2249-1058
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A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories
Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage, India as well as in Cabell’s Directories of Publishing Opportunities, U.S.A.
International Journal of Marketing and Technology
http://www.ijmra.us
38
October
2015
STUDY ON THE STUDENTS USAGE OF LIBRARY
SERVICES
Mrs.S.Priyadharsan
*
ABSTRACT
This study aims to identify the student‟s usage of library services. Special reference to
Trincomalee Campus. Quality services in academic libraries is now a major issue among
academic librarians; they see the library more in terms of the provision of and access to service
quality than as just a physical place. According to Jennifer Wells (1995) states that, The
effectiveness of libraries has often been measured by the volume of library materials available to
clients, the amount of use of services and resources, and the apparent or quantified satisfaction of
clients. Therefore researcher going to identify the students‟ usage of library services is
effectiveness or not at Trincomalee Campus. The objectives of the study are to identify the
factors influencing to the students usage of Library services, to identify which variable is highly
influence on service quality of library services and to provide the suggestion to enhance the
students usage of the library more effectively. Two hundred samples were selected through
systematic random sampling method. Conceptual variables are available resources, library
facility, available services and students attitudes. Data were analyzed by descriptive, bivariate
and multivariate and using the SPSS 17.0 version to this purpose. Finding of the study shows that
all conceptual variables are moderately support to the effective usage of library service system.
Key words: Library facility, Library services, Students attitudes.
*
Senior Lecturer GII, Department of Business and Management Studies, Trincomalee Campus,
Eastern University, Sri Lanka