International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 08 Issue: 06 | June 2021 www.irjet.net p-ISSN: 2395-0072 © 2021, IRJET | Impact Factor value: 7.529 | ISO 9001:2008 Certified Journal | Page 4530 Implementation of Mental Health Chatbot using RASA Ritik Kesharwani 1 , Vishvesh Dumbre 2 , Aniket Patole 3 , Harmeet Khanuja 4 1-4 UG Students, Dept. of Computer Engineering, Marathawada Mitra Mandal’s College of Engineering, Pune, Maharashtra, India ---------------------------------------------------------------------***---------------------------------------------------------------------- Abstract - Psykh is a mental health conversational AI chatbot that can help people from depression, anxiety, stress, etc. This chatbot web application is mainly built for introverts who have trouble taking help from a mental health professional or their family. These past few years have taught us how important mental health is far more then your physical health. Psycho-therapists have very high costs per session and a middle class man cannot afford to put their money on things that are not their priority. Psykh is here for the people to use whenever they want without any cost. It can act as your friend and talk with you whenever you need it. Psykh helps users tackle negative thoughts and emotions. It determines the basic emotions of a user from the natural language input using natural language processing and the tools of RASA (Open Source Conversational AI framework). An attempt has been made to help people with mental health issues as they are hesitant in sharing these thoughts and emotions with other people. Key Words: Natural language Processing, Chatbot, Artificial Intelligence, Rasa, Machine learning, Mental Health Counselling, Natural language Understanding, Psychiatric counselling. 1.INTRODUCTION The COVID-19 global pandemic has had a profound impact on our mental health and made us aware of how important it is. A study examining suicidal behaviour during India’s COVID-19 lockdown by the International Journal of Mental Health Systems has found a 67.7% increase in online news media reports of suicidal behaviour [1]. Over 60% reported disruptions to mental health services for vulnerable people, including children and adolescents (72%), older adults (70%), and women requiring antenatal or postnatal services (61%) [2]. 67% saw disruptions to counselling and psychotherapy; 65% to critical harm reduction services; and 45% to opioid agonist maintenance treatment for opioid dependence[2]. More than a third(35%) reported disruptions to emergency interventions, including those for people experiencing prolonged seizures; severe substance use withdrawal syndromes; and delirium, often a sign of a serious underlying medical condition [2]. 30% reported disruptions to access to medications for mental, neurological, and substance use disorders [2]. Around three-quarters reported at least partial disruptions to school and workplace mental health services (78% and 75% respectively) [2]. 70% of people have had more stress and anxiety at work this year than any other previous year [10]. This increased stress and anxiety have negatively impacted the mental health of 78% of the global workforce, causing more stress (38%), a lack of work-life balance (35%), burnout (25%), depression from a lack of socialization (25%), and loneliness (14%) [10]. Mental disorders are usually treated by psychotherapists. However, there is a global shortage of human resources for delivering such mental health services. In developed countries, there are nine psychiatrists per 100,000 people available, while in developing countries there is one psychiatrist per ten million people [3]. According to the WHO, about 45% of people in developed countries and 15% of people in developing countries have access to psychiatric services [3]. This shortage and expense issues have made the AI industry take matters into its hand. Building conversational AI systems to create a humanlike AI has been one of the leading research topics to date. Creating a virtual psychotherapist AI is one step closer to a humanlike AI dream. The chatbot simulates a realistic conversation partner by giving the user appropriate answers in a language that he or she understands. Chatbots were mainly used in marketing to enhance customer experiences. Some people show hesitation in sharing their sorrows or problems with other people because of the risk of another person judging them or them getting mocked by another person. So, in such cases, chatbots or dialogue systems can be used to get the normal informative needs of the user by acting as a friend or a well-wisher. As professional assistants like counselling are expensive, people are looking towards a more reliable and efficient solution to