IJMT Volume 4, Issue 11 ISSN: 2249-1058
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A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories
Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage, India as well as in Cabell’s Directories of Publishing Opportunities, U.S.A.
International Journal of Marketing and Technology
http://www.ijmra.us
94
November
2014
The impact of point of purchase display on
consumer decision making
Dr. Harbhajan Bansal
*
Mr. Punkaj Kumar
**
Abstract:
Retail sector in India is passing through a transition phase and retailers are facing a very tough
competition not only from their traditional rivals but also from invisible giants (online retailers).
The biggest differentiator between these two is display of products, brick and mortar retail stores
have got an advantage that their customers can actually touch and feel the products. Display
plays a major role in consumer decision making and studies show that around 70% of the final
decisions are made inside the store. Point of purchase display comes into force when customer is
actually purchasing the product. It acts like a last moment reminder and boost sales.
Key Words: Point of purchase display, retail, promotion, advertising, consumer decision making
*
Professor HSB, GJUST, Hisar
**
Research Scholar, HSB, GJUST, Hisar