https://doi.org/10.1177/0002764220945349
American Behavioral Scientist
2020, Vol. 64(11) 1588–1606
© 2020 SAGE Publications
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DOI: 10.1177/0002764220945349
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Article
Know Your Indoor Farmer:
Square Roots, Techno-Local
Food, and Transparency as
Publicity
Garrett M. Broad
1
Abstract
Advocates of indoor vertical farming have pitched the enterprise as key to the
future of food, an opportunity to use technological innovation to increase local
food production, bolster urban sustainability, and create a world in which there
is “real food” for everyone. At the same time, critics have raised concerns about
the costs, energy usage, social impacts, and overall agricultural viability of these
efforts, with some insisting that existing low-tech and community-based solutions
of the “good food movement” offer a better path forward. Drawing from a mix
of participant observation and other qualitative methods, this article examines the
work of Square Roots, a Brooklyn-based indoor vertical farming company cofounded
by entrepreneur Kimbal Musk and technology CEO Tobias Peggs. In an effort to
create a market for what I refer to as “techno-local food,” Square Roots pitches
its products as simultaneously “real” and technologically optimized. As a way to
build trust in these novel products and better connect consumers with producers,
Square Roots leans on transparency as a publicity tool. The company’s Transparency
Timeline, for instance, uses photos and a narrative account of a product’s life-cycle
to tell its story “from seed-to-store,” allowing potential customers to “know their
farmer.” The information Square Roots shares, however, offers a narrow peek into
its operations, limiting the view of operational dynamics that could help determine
whether the company is actually living up to its promise. The research provides a
clear case study of an organization using transparency–publicity as market strategy,
illustrating the positive possibilities that such an approach can bring to consumer
engagement, while also demonstrating how the tactic can distract from a company’s
stated social responsibility goals.
1
Fordham University, Bronx, NY, USA
Corresponding Author:
Garrett M. Broad, Department of Communication and Media Studies, Fordham University, Faculty
Memorial Hall 432, 441 East Fordham Road, Bronx, NY 10458, USA.
Email: gbroad@fordham.edu
945349ABS XX X 10.1177/0002764220945349American Behavioral ScientistBroad
research-article 2020