https://doi.org/10.1177/0091026017738539
Public Personnel Management
2018, Vol. 47(1) 73–92
© The Author(s) 2017
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DOI: 10.1177/0091026017738539
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Article
Does Increasing Gender
Representativeness
and Diversity Improve
Organizational Integrity?
Heasun Choi
1
, Sounman Hong
2
, and Jung Wook Lee
2
Abstract
Recent scholarship has suggested that representative bureaucracy improves
organizational integrity. This article tests this argument with respect to gender, using
data from Korean government agencies from 2008 to 2014. The findings suggest
that an increase in female representation and diversity in public organizations leads
to an improvement in the measured level of organizational integrity. We found,
however, that incidents of sexual harassment and sexual violence in the workplace
were positively, not negatively, correlated with increased female representation. This
apparent contradiction is explained by the fact that a greater female representation
may empower female officials to report unfair treatment or injustice that has hitherto
been unreported and tolerated. Finally, the evidence suggests that the positive impact
of representative bureaucracy on organizational integrity becomes substantially
greater when the agency has a female leader. This suggests that a leader’s gender
influences the attitudes and behaviors of gender-congruent street-level bureaucrats.
Keywords
representative bureaucracy, gender studies, organizational justice, leadership, public
integrity
Introduction
The theory of representative bureaucracy was developed to overcome criticisms of the
merit-based recruitment system of public servants and to democratize bureaucracy.
Kingsley first proposed the concept of representative bureaucracy in 1944, criticizing
1
University at Albany, State University of New York, Albany, NY, USA
2
Yonsei University, Seoul, Republic of Korea
Corresponding Author:
Sounman Hong, Associate Professor, Yonsei University, Seodaemun-gu, Seoul 03722, South Korea.
Email: Sounman_hong@yonsei.ac.kr
738539PPM XX X 10.1177/0091026017738539Public Personnel ManagementChoi et al.
research-article 2017