Journal of Public Value and Administration Insights (JPVAI) 1(1); 1-6
Copyright © 2018 Authors. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution,
and reproduction in any medium, provided the original work is properly cited.
1
Journal of Public Value and Administration Insights
(JPVAI)
ISSN:2313-3376
www.readersinsight.net/jpvai
Systematic Review of Public Value
Abdul Sami
1*
, Ahmad Jusoh
2
, Khalil Md Nor
3
, Asmara Irfan
4
, Muhammad Imran Qureshi
5
1,2,3,4
Azman Hashim International Business School, Universiti Teknologi Malaysia
5
Malaysian Institute of Industrial Technology, University KualaLumpur
* Corresponding author: abdulsami82@gmail.com
Abstract (Using JPAVI Abstract Style)
Public value is a new and important concept in the field of public administration. Large number of researchers
has focused on the concept of public value during the last 10 years or so. This concept gives a new idea of
public management with theme of people’s first approach to facilitate them. Public value creation is the main
concern of public mangers in today’s public sector organizations. This paper presents systematic literature
review of 413 articles published on the topic of public value in Scopus index journals from 1995 to 2018. The
large number of articles on public value shows the importance of the concept of public value. This systematic
literature review reveals that most of the work on public value has been done in developed countries like USA,
UK, Australia and Netherland and developing countries are far behind on the research of public value.
ARTICLE INFORMATION
Received: 1 July 2018
Revised: 1 November 2018
Accepted: 13 November 2018
DOI:
10.31580/jpavi.v1i1.136
Keywords: Public Value; Systematic Review, Public Administration © Readers Insight Publication
INTRODUCTION
Recently, considerable number of researchers have been focusing
on the study of Public Value (Bozeman, 2007; de Graaf and van der
Wal, 2010; Meynhardt, 2009; Andersen et al., 2012; Fisher and Grant,
2013; Hartely, 2015). Public value has become an important construct
in the present research on public administration (Esposito and Ricci,
2015) and the concept of public value has been attracting growing
interest among public policy makers and managers in all over the world
during past ten years or so. The foundation of public value is based on
Harvard’s Professor Mark Moore’s seminal book Creating Public
Value (Moore, 1995) in which he stated that fundamental function of
public manager is to create public value by satisfying individual and
collecting desires of public. The concept was further developed by the
Work Foundation (Blaug et al., 2006) at Warwick University
(Benington and Moore, 2011) in UK context (Kelly et al., 2002) and
for developing countries (Karunasena and Deng, 2012). Academic
community has also started discussion on the concept of public value
(Stoker, 2006; Bozeman, 2007; Benington, 2009; Fisher and Grant,
2013; Dahl and Soss, 2014; Esposito and Ricci, 2015).
Some governments and academician adopted the concept of public
value and do efforts to develop an alternative model of governance in
response to the traditional bureaucracy and new public management.
Public value management is based on the democratic processes to
explain the true spirit of public action and combat against the failures
of the public sector. The followers of public value not only focus on
efficiency and to achieve goal but also emphasize to fulfill the
expectations of society. The goal of public value model is to make up
for the failure of new public management to take into account citizens’
preferences (Colon and Guerin-Schneider, 2015).
The concept of public value is significant for public sector
administrators because it is an important topic in public administration
and policy (Jørgensen and Bozeman, 2007, p. 355). Public value is a
philosophy of public management in which public managers should
think and act strategically to create public value and success is drawn
from initiating and reshaping public sector enterprises in ways that
increase their value to the public (Staples, 2010).
The basic principle of public value is to guide the operations of
public organization to achieve its fundamental goal of creating value
for citizens through delivery of quality public services (Moore, 1995;
Try and Radnor, 2007; Meynhardt, 2009). It is the target of all public
and private sectors of the economy to show their contribution in
creating and enhancing the value for their stake holders. Under the
private sector, their goal is quite obvious that they have to generate
profit in order to create private value. The goal of public sector
organizations is to create public value just like the goal of private sector
is to create private value. Contribution of public sector organization for
the well-being of society and nation in the field of economic, social and
environmental sector is considered as public value (Try and Radnor,
2007).
Public value has the capacity to examine the performance of public
services from the citizen’s point of view and due to this quality of
public value, this concept is becoming very popular in the developed
and even in developing countries to evaluate the performance of public
services (Kelly et al., 2002; Benington, 2009; Alford and O’Flynn,
2009). Public value is used to measures the total impact of government
activities to create values for its citizens (Kelly et al., 2002; Alford and
O’Flynn, 2009). This concept is very helpful for governments to
develop good relationship with citizens to improve policy decisions
(Kelly et al., 2002). The future of public administration is based on the
public value So this study do a systematic review of public value to
draw a clear picture about public value in the eyes of researchers and
practitioners.
REVIEW METHODOLOGY
This study reviews the literature on public value from Scopus
indexed journals. The key word public value was searched in from the
title of Scopus indexed journals and found that there were 471 articles
were published on the topic of public value in Scopus indexed journals
from 1995 to 2018.