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SA Journal of Industrial Psychology
ISSN: (Online) 2071-0763, (Print) 0258-5200
Page 1 of 12 Original Research
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Author:
Dirk J. Geldenhuys
1
Afliaton:
1
Department of Industrial
and Organisatonal
Psychology, College of
Economic and Management
Sciences, University of
South Africa, Pretoria,
South Africa
Corresponding author:
Dirk Geldenhuys,
geldedj@unisa.ac.za
Dates:
Received: 27 June 2020
Accepted: 07 Sept. 2020
Published: 10 Dec. 2020
How to cite this artcle:
Geldenhuys, D.J. (2020).
Valuing and adaptng
appreciatve inquiry to
enhance well-being using a
neuropsychotherapeutc
framework. SA Journal of
Industrial Psychology/SA
Tydskrif vir Bedryfsielkunde,
46(0), a1823. htps://doi.
org/10.4102/sajip.v46i0.1823
Copyright:
© 2020. The Authors.
Licensee: AOSIS. This work
is licensed under the
Creatve Commons
Atributon License.
Introducton
Considering the impact of the unprecedented worldwide changes on employee well-being; well-
being will increasingly become a competitive edge for organisations. With the infuence of
appreciative inquiry (AI) on the development of positive organisational behaviour (POB) concept
and on the strengths-based movement (Bushe, 2011), the argument put forward in the literature is
that AI can be used to promote well-being (Lewis, 2016; Lewis, Passmore, & Cantore, 2011; Moore
& Charvat, 2007; Nel & Govender, 2019; Trajkovski, Schmied, Vickers, & Jackson, 2013). According
to Lewis (2014, p. 232), AI ‘can be seen as an approach that offers a pragmatic methodology for
putting some of the fndings from positive psychology to practical effect in an organization’. This
article is about valuing and refning AI as a strengths-based intervention, aimed at enhancing
well-being in organisations, using a neuropsychotherapeutic framework.
Bushe (2011) echoes Head (2005) by stating that further research on AI is required to explain the
contingencies and moderators that infuence the effectiveness of related interventions. Notably,
Orientation: Considering the impact of the unprecedented worldwide changes on employee
well-being; well-being will increasingly become a competitive edge for organisations. The
focus of this study was on appreciative inquiry (AI) as intervention for well-being; to
hypothesise why and under what circumstances AI could be effective, and what can be
performed to enhance its effectiveness, especially in respect of improving the well-being of
employees.
Research purpose: The purpose of this study was to valuate and refne AI as an intervention
aimed at facilitating well-being in the workplace, using a neuropsychotherapeutic approach as
framework.
Motivation for the study: Appreciative inquiry is well known in the management and
organisational sciences as an approach and a method to facilitate change. Despite the
importance of well-being for organisations, in the academic literature, reporting on the use of
AI as an intervention to facilitate well-being remains largely limited. Furthermore, no evidence
of a similar study using a neuropsychoterapeutic framework could be found in the English
literature.
Research approach/design and method: This was a conceptual analysis with theory adaption
as an approach. Appreciative inquiry was chosen as a domain theory and neuropsychotherapy
as a method theory. Firstly, AI was discussed, after which the focus fell on neuropsychotherapy
with the focus on well-being. Neuropsychotherapy was then used to evaluate and refne AI as
an intervention directed at well-being.
Main findings: It was found that neuropsychotherapy served as a valuable method theory to
refne AI for enhancing well-being.
Practical/managerial implications: Appreciative inquiry in its more traditional form can be
used to facilitate employee well-being in general but will probably be less effective in changing
hard-wired neural circuits for the better. For employees who experience high levels of stress,
a refnement of AI is needed, in line with neuropsychotherapy.
Contribution/value add: This study contributed to the literature on well-being interventions.
Keywords: appreciative inquiry; memory systems; neural networks; neuropsychotherapy;
well-being; interventions; organisations.
Valuing and adaptng appreciatve
inquiry to enhance well-being using
a neuropsychotherapeutc framework
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