International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 08 Issue: 05 | May 2021 www.irjet.net p-ISSN: 2395-0072 © 2021, IRJET | Impact Factor value: 7.529 | ISO 9001:2008 Certified Journal | Page 488 Flavour-Billing System: A Case Study of Online and Offline E-Commerce Website Vipin Kumar 1 , Aditya Gupta 2 , Veerpal Singh 3 , Pankaj Kumar 4 , Kamaljeet Sahani 5 , Saumy Kumar Kushwaha 6 1-6 Dept. of Computer Science Eng., Lovely Professional University, Jalandhar, India ------------------------------------------------------------------------***----------------------------------------------------------------------- Abstract - E-commerce means trading goods and services in digital mode. B2C (Business-to-consumer) or online shopping is a big part of E-commerce. It turns out that there is a growing trend in online shopping. The increase in online purchases is due to the time-saving factor, simpler payment methods, and the availability of a variety of products. The increasing use of Smartphone’s has made it easier for customers to shop online in a developing country like India. In India, however, people consider offline shopping as the most satisfying but start using the Internet to buy goods and services online. That's why; there is a need to analyze the reasons for this conflicting customer behavior. Current research is based on primary and secondary data indicating the status of online shopping in Haryana (India). It also compares both purchases: online and offline. It was found, in this study, that the people of Haryana use both forms of shopping but still prefer to shop offline. Keywords: online shopping, ecommerce, consumer 1. INTRODUCTION E-commerce (electronic commerce or EC) is the platform where customers can buy their essential goods and services and sellers can sell their products to large customer base. With the rise of ICT, especially the Internet, the global business community is increasingly turning to Business-to-Business (B2B) E-commerce. E-commerce is a broad concept and online shopping or B2C (Business-to- customer) trading is part of it. In online shopping, customers can shop online using a variety of devices such as desktop computers, laptops, tablet. The establishment of an online store allows retailers to expand their market and reach out to consumers who can afford to go to traditional stores. Shopping online has become a new trend these days and has become an integral part of the modern lifestyle. Easy access to online shopping is a major attraction for consumers. The benefits of online shopping also come with potential risks and threats. 2. FLAVOUR-BILLING WEBSITE Flavour-Billing System. It is a billing and shopping type website which works online and offline both. In this website most of the work is online and one work is of offline i.e. Khathabook which term as accepting and de- accepting payment of customer. This make for work purpose of online shopping and easy handling of website so that customer can use it easy and beneficially. Below is flowchart of the project. Fig.1 Flowchart 3. WHY FLAVOUR-BILLING WEBSITE? Online shopping is comfortable and time-saving than offline or traditional shopping. Here, various reasons are given for the increasing trend of online shopping:  Absence of physical presence of buyer and seller.  Less time-consuming.  Easy access from anywhere (24x7).  Convenient and less costly.  Many options of products available on the fingertips.