Book Reviews Editor: Dimitrios Buhalis ORGANIZATIONAL BEHAVIOUR IN HOTELS AND RESTAURANTS. AN INTERNATIONAL PERSPECTIVE by Y. Guerrier. John Wiley and Sons, Chichester, 1999. No. of pages: 284. Price £22.50. ISBN: 0-471-98650-X. Professor Guerrier's new textbook, designed for use by ®rst degree and masters' students, enters a highly competitive market place and, to make an impact, must offer something absent in competing texts. The author herself points to a wide range of comprehensive textbooks which address organisa- tional behaviour OB) from a general business perspective and cover similar ground to that in this review text. They are presented as complementary, rather than competing sources. Professor Guerrier, indeed, encourages her readership to go beyond her own text and to explore some of the alternatives available. This is because her book does not adopt the standard OB menu to be found in most general texts. Themes such as motivation, organisational structure and groups are addressed, certainly, but not in the theoretical depth to be expected else- where. This text is located speci®cally within the hotel and restaurant sector and a real strength is the manner in which case examples and the general language of illustration draw on an in-depth and up-to-date knowledge of the sector. Professor Guerrier's extensive applied research experience in the industry is very evident in the way that she brings OB to life in a hospitality context. In this sense, Guerrier's text stands favourable comparison with major competing sources in the hospitality sector, notably Wood 1994) where secondary sourcing is consummate but with little sense of industry-based illustration or application. One of the key features of Guerrier's book is the author's ability to interlink classical OB theory, secondary source discussion of the theory and research-based application in the hospitality sector. Professor Guerrier's book is subtitled `an inter- national perspective' and she certainly delivers on that objective by extensive use of examples and illustrations that are internationally located, again drawing upon her own research and consulting experience. This is an important feature for the book's potential international readership, but will be an eye-opener to all students who are routinely fed parochial diets in their hospitality texts, whether US- or UK-located. Adler 1991) speci®- cally looks at international dimensions of OB, especially in the context of executive mobility. By contrast, Guerrier is effective in considering the implications of themes such as groups, service and organisational structure in the context of different cultures and traditions. This is a real strength of the book. The book is organised into 11 chapters, each with a number of subheadings. Some of these bear somewhat cryptic headings, which reduces the usefulness of the table of contents. Some of the chapters draw very directly from mainstream OB Ð motivation, groups, organisational structure Ð but others re¯ect organisational issues that are characteristic of hospitality±customer services for example. This text is written in a readily accessible and, generally, interesting style with good pace and variety. Extensive use of cases provides good illustration of the material. Each chapter provides guidance on further reading and this is a useful feature. Irritatingly, the referencing and indexing of the book have some gaps and omissions. Overall, this book ®lls a real gap in the hospitality textbook market with aplomb. Guerrier in the text talks about studying OB in the year 2050. This book should certainly contribute to the education of hospitality students for a signi®cant period into the future if not for the full 50 years. REFERENCES Adler, NJ. 1997. International dimensions of INTERNATIONAL JOURNAL OF TOURISM RESEARCH Int. J. Tourism Res. 3, 261±264 2001) Copyright # 2001 John Wiley & Sons, Ltd.