C. Stephanidis (Ed.): Universal Access in HCI, Part IV, HCII 2011, LNCS 6768, pp. 389–397, 2011.
© Springer-Verlag Berlin Heidelberg 2011
Can User Tagging Help Health Information Seekers?
Malika Mahoui
1
, Josette Jones
1
, Andrew Meyerhoff
1
, and Syed Ahmed Toufeeq
2
1
Indiana University School of Informatics
535 West Michigan Street, Indianapolis, IN 46202, USA
2
Department of Biomedical Informatics, Vanderbilt University Medical Center
2209 Garland Ave - Nashville, TN 37232, USA
{mmahoui,jofjones}@iupui.edu, ameyerho@umail.iu.edu,
s.toufeeq.ahmed@Vanderbilt.edu
Abstract. The Web is becoming a regular source of information for health
information (HI) seekers. In the United States for example, several studies
report that more than 80% of Internet users routinely utilize the Web to obtain
medical and health information. While Google searching is by far the default
point of access for HI seekers, using expert Web sites such as Medline+ and
WebMD is also another alternative for users that are looking for quality content.
In addition, health expert Web sites are supported with several advanced
querying such as browsing using categories organized either as a hierarchy or in
an A-Z search list. This mode of searching supported by expert generated
taxonomies or metadata is particularly suitable for discovery purposes. In
parallel social Web sites such as Delicious and StumbleUpon are providing
Web users with a new opportunity to participate in the process of annotating
Web resources. This is particularly true for health data as supported by the large
amount of health resources annotated by Delicious for example. In this paper
we investigate the relationship between expert health metadata and user
annotations where the objective is to determine how they can be combined to
provide HI seekers with better means to finding their HI needs. The results of
the study show that while there is noticeable overlapping between these two
types of data, user tags are clearly a new type of metadata that will play an
important role in supporting HI seekers searching/browsing health resources.
Keywords: Information Retrieval, User Tags, Expert Metadata, Social
Networks.
1 Introduction
The Web encompasses a wealth of information related to health; and health
information (HI) consumers are leveraging this source of information for various
reasons. In the United States for example, several studies report that more than 80%
of Internet users routinely utilize the Web to obtain medical and health information
[1, 2]. Search queries such as looking for the side effects of a drug that the doctor
prescribed, looking for information on how to better manage the chronic disease of