Int. J. Business Excellence, Vol. 7, No. 4, 2014 473
Copyright © 2014 Inderscience Enterprises Ltd.
A study on psychological modelling of market maven
for marketing operations with special reference to
Indian market
K. Harikrishnan
VIT Business School,
VIT University,
Chennai, PIN: 600127, Tamil Nadu, India
Fax: +914439932555
E-mail: kharikrishnan@vit.ac.in
E-mail: harianith@gmail.com
D. Ashok
VIT Business School,
VIT University,
Vellore – 632014, Tamil Nadu, India
Fax: +914162243092
E-mail: dashok@vit.ac.in
P.D.D. Dominic*
Department of Computer and Information Sciences,
Universiti Teknologi PETRONAS,
31750, Tronoh, Perak, Malaysia
Fax: +605 365 6180
E-mail: dhanapal_d@petronas.com.my
*Corresponding author
S. Joseph Jeya Anand
VIT Business School,
VIT University,
Chennai, PIN: 600127, Tamil Nadu, India
Fax: +914439932555
E-mail: josephjeyaanand.s@vit.ac.in
Abstract: In this era of intense commercial information bombardment, the
interpersonal communication ‘word of mouth’ (WOM) cuts through the clutter,
and gains importance among consumers. Market maven plays a pivotal role in
providing valuable market place information through WOM and thereby
helping consumers towards their purchases. Literatures indicated need for
profiling market mavens with psychological factors, hence the authors
hypothesised and tested structural equation model with consumer
innovativeness, consumers’ need for uniqueness-creative choice counter
conformity-dimension, status consumption as exogenous, antecedent