Research Article
Ethnic Identity Impact on
Consumers’ Ethnocentric
Tendencies: The Moderating
Role of Acculturation and
Materialism
Manish Das
1
Debarshi Mukherjee
1
Abstract
In the era of globalization and technological advancements, ethnic identity (EID) is creating both oppor-
tunities as well as challenges for domestic and international marketers in formulating suitable marketing
and branding strategies. This study attempts to investigate the role of EID in shaping consumers’ eth-
nocentric tendencies (CET). By analyzing data obtained from 385 surveys completed by Indian consum-
ers, the study assessed the association of EID dimensions and consumer ethnocentrism. The findings
showed that Association with Local Culture, Preserving Local Culture, Feelings towards Local Culture and Local
Interpersonal Relationship enhance consumers’ CET. Materialism strengthens the effects of association
for three EID dimensions and ethnocentrism, whereas acculturation weakens the association for three
dimensions of EID. This study contributes to the literature, especially in the understanding of social
identity theory. Practically, the findings are useful to marketers and retailers dealing with consumers in
India in formulating their cultural branding strategies.
Keywords
Consumer ethnocentrism, ethnic identity, acculturation, materialism, social identity theory, hierarchical
moderated regression
Introduction
Ethnocentrism analyzes the world from one’s own cultural perspective. It views one’s own culture
superior over others. William Graham Sumner (1906) originated the term ethnocentrism in the field of
Management and Labour Studies
45(1) 31–53, 2020
© 2019 XLRI Jamshedpur, School of
Business Management
& Human Resources
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DOI: 10.1177/0258042X19890245
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1
Department of Business Management, Tripura University, Suryamaninagar, Agartala, Tripura, India.
Corresponding Author:
Manish Das, Department of Business Management, Tripura University, Suryamaninagar, Agartala, Tripura 799022, India.
E-mail: manishdas@tripurauniv.in