African Journal of Business Management Vol. 5(22), pp. 9106-9115, 30 September, 2011 Available online at http://www.academicjournals.org/AJBM DOI: 10.5897/AJBM10.1549 ISSN 1993-8233 ©2011 Academic Journals Full Length Research Paper Public transport monitoring with route and dispatch management system Ahmed N. Abdalla 1* , Muhammad Rauf 1 , Azhar Fakharuddin 1 and Xiao yao 2 1 Faculty of Electrical and Electronic Engineering, University Malaysia Pahang, Kuantan 26600, Malaysia. 2 Faculty of Technology Management, University Malaysia Pahang, Kuantan 26300, Malaysia. Accepted 28 June 2011 Nowadays, the operating scales of the public transport providers can hardly meet the market demand because of the fast expanding volume of intercity passengers, the laggard bus dispatches and proper route management systems. From the societal perspective, this paper, under the framework of a public transit network with bus service providers and users, presents an integrated busses network management system with poles apart intrusion detection system (IDs) using satellite-based technologies applied. The core software designed is to provide the passengers to observe the approximate location of their desired buses, which also requires customizing hardware at every bus station found at the particular routes and reporting stations. The route's management based solutions for the bus monitoring system are aimed to bring convenience and efficiency to both passengers and transport providers in terms of a decision support system, and thus improve the civic transportation environment and infrastructure. Key words: Buses monitoring system, global positioning system (GPS), RF transceivers, route management, decision support system for passengers. INTRODUCTION Kuala Lumpur‟s public transport network is one of the complicated but most useful urban transport systems in the world. Nowadays, around 2 Million daily customers are observed travelling by the economically planned public transport. The Kuala Lumpur Structure Plan 2020 *Corresponding author E-mail: waal85@yahoo.com. Abbreviations: GDP, Gross domestic products; GPS, global positioning system; GSM, global system for mobile communications; BMS, bus monitoring system; BIS, buses information system; ITS, intelligent transport system; IT, information technology; RF, radio frequency; RFID, radio frequency identification; AVM, automatic vehicle monitoring; GPRS, general packet radio service; RBFNN, radial basis function neural networks; CDMA, code division multiple access; PRN, pseudo-random; UTC, coordinated universal time; SMS, short message service; LAN, local area network; PAN, personal area network; MCU, multipoint control unit; IDs, intrusion detection system; LCD, liquid crystal display; NMEA, national marine electronics association; V1, index variable. for the transportation (Kuala Lumpur Structure Plan, 2020) is the blueprint that will guide the development of Kuala Lumpur‟s public transport system for the next 20 years. The Plan, with its two-pronged approach, outline the goals, strategies and policies towards achieving the vision as well as identifies ways to minimise or solve issues and problems faced by the passengers. It is stated in the introduction of the plan that “Comprehensive and efficient transportation system networks with good inter and intra city linkages are essential enabling factors to ensure Kuala Lumpur‟s position as an international com- mercial and financial centre” (Section: 10.1; 382 and 383) So in order to chase the targets and to make the system more efficient to overcome the upcoming problems faced by the authorities as well passengers, several measures had been taken in the past like lowering the entry and exit thresholds, relaxing the regulation on fares and managing their routes. This as a result increases the public demand towards road transportation, which led many new bus companies as well as existing local bus companies enticed to join this new open market. Now the extracted problem statement not only belongs to the KL but the