International Journal of Transportation Engineering and Technology 2018; 4(1): 1-10 http://www.sciencepublishinggroup.com/j/ijtet doi: 10.11648/j.ijtet.20180401.11 ISSN: 2575-1743 (Print); ISSN: 2575-1751 (Online) Report Pedestrian Behavior and Service Quality Assessment: A Study at Selected Areas in Rajshahi City Corporation Md. Shakil Ar Salan * , Md. Nahidul Islam, Shazzu Rahman, Hafiza Nazneen Labonno, Nazia Hossain, Hossain Mohiuddin Department of Urban & Regional Planning, Rajshahi University of Engineering & Technology, Rajshahi, Bangladesh Email address: * Corresponding author To cite this article: Md. Shakil Ar Salan, Md. Nahidul Islam, Shazzu Rahman, Hafiza Nazneen Labonno, Nazia Hossain, Hossain Mohiuddin. Pedestrian Behavior and Service Quality Assessment: A Study at Selected Areas in Rajshahi City Corporation. International Journal of Transportation Engineering and Technology. Vol. 4, No. 1, 2018, pp. 1-10. doi: 10.11648/j.ijtet.20180401.11 Received: August 16, 2017; Accepted: December 19, 2017; Published: January 8, 2018 Abstract: Walking is the most useable transport mood through all over the world as well as Rajshahi. Maximum people use this mood to go a short distance and sometimes to cover the long distances. For the increasing number of population, it is very urgent to assess and provide proper facilities while they walk. In this research, several methods have been followed to assess pedestrian behavior and the service quality that is provided to facilitate pedestrian. For these three different study areas have been chosen according to commercial, mixed use and residential area. About 98 samples have been taken on the basis of the purposive sampling technique. Both qualitative and quantitative data are considered for this purpose. Quantitative data includes determination of effective walkway width, calculation of average pedestrian space and volume by capacity ratio. Questionnaire survey method has been followed to collect qualitative data. In this case, variables are considered according to the good pedestrian facilities by following literature review. After that, ratio method is used to give relative rankings and weights to the qualitative and quantitative variables. Collected data are analyzed separately for assessing the pedestrian level of service and pedestrian behavior using Microsoft excel. This research revealed that the highest pedestrian flow was in the commercial area. Maximum respondents have been given emphasizes on rehabilitation of illegal establishment, construct the footpath infrastructures and restriction on footpath parking in the commercial and mixed used areas. Recommendations for improving the existing situation have been discussed on the basis of pedestrian given priority. Keyword: Pedestrian, Pedestrian Behavior, Pedestrian Level of Service 1. Introduction Realization of space identification, belongs to an environment and realization of city campus qualities, is the accessible by walking in the environment. Social contacts in the city campus create a social life and it will be reinforced, and caused a cultural cycle and process [1]. Walking is the most efficient and effective mode of transportation for short trips. Although there has been a decline in the popularity of walking, it remains a very commonly employed model of travel. People of almost all ages, both sexes and in all walks of life, walk, set against a background of steadily increasing vehicle numbers and traffic levels. It offers an economical, healthy, environmental friendly movement pattern for the city dwellers. On the basis of population, Rajshahi is fourth largest metropolitan cities of Bangladesh. It is mainly an educational city and the number of heavy vehicle is lower, pedestrian movements is vital for economic development of city life. Population of Rajshahi is increasing day by day with a growth rate of 1.25%. The City constitutes a high urbanization rate of 32.93% [2]. Increasing population may put pressure on the pedestrian network. As a result pedestrian’s demand is increased. At present 41.37% road of this city is pucca [2]. But unfortunately, most of these roads do not have any efficient and pedestrian friendly sidewalk. A limited number of sidewalks are provided in only commercial areas. There is no