A dialogical approach to skill development: The case of safety skills
Michael J. Burke
a,
⁎
, Melinda L. Scheuer
b
, Rachel J. Meredith
b
a
Tulane University, United States
b
Illinois Institute of Technology, United States
Abstract
Drawing on contemporary theories of learning, we discuss the theoretical role of dialogue in the development of skilled activity.
More specifically, we argue for why intrapersonal and interpersonal dialogue and the action-focused reflection it can engender
would be expected to (a) enhance knowledge and skill development, (b) force individuals to infer causal and conditional relations
between events and actions that can alter workers' ways of thinking and acting in novel, ambiguous situations, and (c) initiate and
promote self-regulatory motivational processes such as their focus on prevention versus promotion and confidence for handling
unforeseen events. Specific activities for incorporating structured dialogue into worker safety training are presented. Moreover,
research aimed at (a) evaluating the efficacy of these interventions for enhancing worker knowledge acquisition, motivation, and
safety and health performance, and (b) studying hypothesized individual level, organizational level, and national cultural level
moderators of safety training-outcome relationships is discussed. We conclude by noting that to the extent that research can
advance our understanding of the role and relevance of dialogical activities in safety skill development, the practice of workplace
safety and health will likely improve.
© 2007 Elsevier Inc. All rights reserved.
Keywords: Safety training; Skill development; Social learning; Workplace safety
1. A dialogical approach to safety skill development
Recent accounts of how we learn from a psychological perspective are firmly grounded in the principles of cognitive
science (Bjork & Linn, 2006; Metcalfe, 2006; Pashler, 2006; Roediger, McDaniel, & McDermott, 2006). Consistent
with these accounts, a large amount of safety and health training research and practice is based on cognitive principles
and theories of learning (Geller, 2001; Sniezek, Wilkins, Wadlington, & Baumann, 2002). These principles and
associated theories often lead to highly structured approaches to safety and health training that emphasize
individualized learning and the importance of unidirectional feedback from trainers, expert systems, or supervisors at
various stages in the learning process. In contrast, social constructionist perspectives on learning and experiential
learning theories stress learning in social contexts and, thus, the significance of dialogue in the learning process (Lave
& Wenger, 1991; Schon, 1983; Weil & McGill, 1989). Arguably, from a social constructionist perspective,
Human Resource Management Review17 (2007) 235 – 250
www.elsevier.com/locate/humres
⁎
Corresponding author.
E-mail address: mburke1@tulane.edu (M.J. Burke).
1053-4822/$ - see front matter © 2007 Elsevier Inc. All rights reserved.
doi:10.1016/j.hrmr.2007.04.004