194
AUSTRALASIAN
PSYCHIATRY
https://doi.org/10.1177/1039856221992634
Australasian Psychiatry
2021, Vol 29(2) 194–199
© The Royal Australian and
New Zealand College of Psychiatrists 2021
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DOI: 10.1177/1039856221992634
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T
he first confirmed case of COVID-19 in Australia
was identified late January 2020. Cases rose rapidly
such that on 20 March, the federal government
closed the international border, followed shortly by lock-
downs at state level. Although case numbers levelled and
then fell, there was a second wave of infections in Victoria
Increased Australian outpatient
private practice psychiatric care
during the COVID-19 pandemic:
usage of new MBS-telehealth item
and face-to-face psychiatrist office-based
services in Quarter 3, 2020
Jeffrey CL Looi Academic Unit of Psychiatry and Addiction Medicine, Australian National University Medical School,
Canberra Hospital, Canberra, ACT, Australia; and Private Psychiatry, Canberra, ACT, Australia
Stephen Allison College of Medicine and Public Health, Flinders University, Adelaide, SA, Australia
Tarun Bastiampillai College of Medicine and Public Health, Flinders University, Adelaide, SA, Australia; and Department of
Psychiatry, Monash University, Clayton, VIC, Australia
William Pring Monash University, VIC, Australia; Centre for Mental Health Education and Research at Delmont Private
Hospital, Melbourne, VIC, Australia; and Private Psychiatry, Melbourne, VIC, Australia
Rebecca Reay Academic Unit of Psychiatry and Addiction Medicine, Australian National University Medical School,
Canberra Hospital, Canberra, ACT, Australia; and Private Practice, Canberra, ACT, Australia
Stephen R Kisely School of Medicine, The University of Queensland, Princess Alexandra Hospital, Woolloongabba, Brisbane, QLD,
Australia; and Departments of Psychiatry, Community Health and Epidemiology, Dalhousie University, Halifax, Nova Scotia, Canada
Abstract
Objective: The Australian federal government introduced new COVID-19 psychiatrist Medicare Benefits Schedule
(MBS) telehealth items to assist with providing private specialist care. We investigate private psychiatrists’ uptake
of video and telephone telehealth, as well as total (telehealth and face-to-face) consultations for Quarter 3 (July–
September), 2020. We compare these to the same quarter in 2019.
Method: MBS-item service data were extracted for COVID-19-psychiatrist video and telephone telehealth item num-
bers and compared with Quarter 3 (July–September), 2019, of face-to-face consultations for the whole of Australia.
Results: The number of psychiatry consultations (telehealth and face-to-face) rose during the first wave of the
pandemic in Quarter 3, 2020, by 14% compared to Quarter 3, 2019, with telehealth 43% of this total. Face-to-face
consultations in Quarter 3, 2020 were only 64% of the comparative number of Quarter 3, 2019 consultations. Most
telehealth involved short telephone consultations of ⩽15–30 min. Video consultations comprised 42% of total tele-
health provision: these were for new patient assessments and longer consultations. These figures represent increased
face-to-face consultation compared to Quarter 2, 2020, with substantial maintenance of telehealth consultations.
Conclusions: Private psychiatrists continued using the new COVID-19 MBS telehealth items for Quarter 3, 2020
to increase the number of patient care contacts in the context of decreased face-to-face consultations compared to
2019, but increased face-to-face consultations compared to Quarter 2, 2020.
Keywords: COVID-19, telepsychiatry, telehealth, psychiatrist, private practice
Corresponding author:
Jeffrey CL Looi, Academic Unit of Psychiatry and Addiction
Medicine, Australian National University Medical School,
Building 4, Level 2, Canberra Hospital, PO Box 11, Garran,
ACT 2605, Australia.
Email: jeffrey.looi@anu.edu.au
992634APY Australasian PsychiatryLooi et al.
COVID-19