Consum Psychol Rev. 2018;1–12. wileyonlinelibrary.com/journal/arcp
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1 © 2018 Society for Consumer Psychology
1 | INTRODUCTION
The world is facing many environmental problems, and people are
responsible for most of them. For example, the number of natural
disasters has increased significantly, drastic changes in weather
patterns are obvious, glaciers are melting, and global tempera-
tures continue to rise, largely from greenhouse gases produced
by humans (Cramer et al., 2014). Greenhouse gases largely consist
of carbon dioxide, methane, and nitrous oxide. Humans have in-
creased carbon dioxide concentration by more than 33% through
deforestation, urbanization, manufacturing, auto emissions, and
burning of fossil fuels. The use of fertilizers in the production of
cotton and agricultural products increases nitrous oxide. Even
post-consumption disposal decisions to trash or recycle affect
greenhouse gas emissions. The decomposition of waste in land-
fills increases methane levels (methane is a far more active green-
house gas than carbon dioxide), not to mention the net increase
of producing a product from new materials in comparison with
recycled materials. Consumption, therefore, is inherently linked
to sustainability because every decision of what to buy, how
much to buy, how much to consume, and how to dispose has a
direct impact on the environment and future generations, and the
cumulative effect of each individual consumer’s consumption is
devastating.
Most people want to live and make decisions to satisfy their
present needs without compromising the environment. From this
perspective, environmental or sustainable behavior is best defined
by its impact: the extent to which decisions are driven with the in-
tention to benefit or limit the impact on the environment (Stern,
2000). Yet most, if not all, people find themselves engaging in behav-
iors that have negative environmental impacts. Consumer psychol-
ogy researchers have investigated why people engage in sustainable
behaviors and why others engage in unsustainable behaviors despite
having environmental concerns. Understanding the psychology be-
hind environmental or sustainable behaviors is central to a sustain-
able future and widespread behavior change. However, despite its
obvious importance and the substantive impact of research in this
domain, knowledge of sustainable behavior and decision-making
is scant and significantly lags behind other areas in consumer
psychology.
Received: 5 September 2018
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Revised: 22 October 2018
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Accepted: 24 October 2018
DOI: 10.1002/arcp.1045
REVIEW
Sustainable consumer behavior
Remi Trudel
Questrom School of Business, Boston
University, Boston, Massachusetts
Correspondence
Remi Trudel, Questrom School of Business,
Boston University, Boston, MA.
Email: rtrudel@bu.edu
Abstract
Most agree that climate change is a serious threat. It has increasingly been recog-
nized by scientists and policymakers as a consumer behavior issue: What, how, and
how much people consume directly impacts the environment. Sustainable consumer
behavior is behavior that attempts to satisfy present needs while simultaneously
benefiting or limiting environmental impact. Moreover, understanding sustainable
consumer behavior is central to any paradigm shifts in how society approaches envi-
ronmental problems. This article summarizes and organizes research from the past
20 years and explores the psychological drivers of sustainable consumer behavior.
Four areas of scientific inquiry that have dominated research agendas are identified:
(a) cognitive barriers, (b) the self, (c) social influence, and (d) product characteristics.
The objective is to provide a valuable research tool that stimulates additional research
in the area of sustainable consumer behavior.
KEYWORDS
behavioral economics, decision-making, environmental consumer behavior, green consumer
behavior, prosocial behavior, sustainability