Int. J. Foresight and Innovation Policy, Vol. 13, Nos. 1/2, 2018 57
Copyright © 2018 Inderscience Enterprises Ltd.
Revisiting complexity theory to achieve strategic
intelligence
Gianpaolo Basile*
Faculty of Economics,
Universitas Mercatorum,
Rome (RM), Italy
Email: basilegianpaolo@gmail.com
*Corresponding author
Hans Rüdiger Kaufmann
University of Applied Management Sciences,
Mannheim, Germany
Email: hans-ruediger.kaufmann@hdwm.org
Marco Savastano
Faculty of Economics,
La Sapienza University,
Rome (RM), Italy
Email: marco.savastano@uniroma1.it
Abstract: The present work aims to analyse the choice of strategic
management conditions considering both, systemic and complexity perspectives
applied by analogy to business. The approach represents the firm as a
complex adaptive system, where management, to make strategic and operative
decisions, must reduce complexity amplifying information variety. According
to this approach the firm, in a turbulent environment, must develop different
competences, especially in the field of innovation, in order to achieve survival/
dynamic conditions through the creation and/or maintenance of relationships
with numerous, diverse and heterogeneous stakeholders. This work aims to
answer the following research questions: can the complexity theory meet the
needs of managers and marketers as well as scholars’ theoretical foundations,
to develop strategic intelligence to effectively manage the dynamism of
organisations/brand in turbulent environments; does regarding organisations
and networks as adaptive systems help scholars and managers in their decision
making processes?
Keywords: complexity; dynamic decision making; problem solving; information
variety; complexity theory; environmental dynamism.
Reference to this paper should be made as follows: Basile, G., Kaufmann,
H.R. and Savastano, M. (2018) ‘Revisiting complexity theory to achieve
strategic intelligence’, Int. J. Foresight and Innovation Policy, Vol. 13,
Nos. 1/2, pp.57–70.
Biographical notes: Gianpaolo Basile got his PhD in Communication Science
in University of Salerno (Italy). He teaches Destination Management in
Universitas Mercatorum (Italy), from 2005 he taught marketing and place