Christian Heath
Research note
Computer-aided diagnosis in
the consultation
Introduction'
In recent years there has been a growing interest within primary health
care in the use of computers to assist medical work. The possible
implications of developments in micro technology to this field are
enormous, ranging from the computerisation of medical record cards
and treatment programmes to the elicitation of medical histories
from patients by computers. One particular system which has already
been tried within other medical settings is computer aided diagnosis.
The computer consists of a standard keyboard and a visual display
unit which is placed on the doctor's desk. The doctor types infor-
mation into the computer during the consultation and it offers a
differential diagnosis of the patient's complaint.^
A research team at the Medical Research Council's Social Psychology
Unit at the University of Sheffield has been experimenting with this
system in hospital casualty departments. In 1981 they joined forces
with the Department of General Practice at the University of Manchester
to conduct a small experiment with a number of general practitioners.
The diagnostic system was placed in a surgery and the practitioners
were asked to conduct a number of consultations and use the com-
puter. To avoid any harm to actual patients, a number of professional
actors highly experienced in playing patients were used to participate
in the experiment with the doctors. The actors play the part on the
basis of sketches provided by the medical staff of actual patients. The
consultations were then repeated without the presence of the diag-
nostic system in order to draw inferences concerning the influence of
the computer. All the consultations were videotape-recorded and a
number of social scientists, drawn from various disciplines, were asked
to spend a short time analysing the data. This brief essay is drawn
from one of the reports submitted to the departments in question.
It is intended as no more than a presentation of a few observations
concerning the diagnostic system and its relationship to the com-
munication between the doctor and the patient.
Sociology of Health and Illness Vol 5 No. 3 1983
©R.K.P. 1983 0141-9889/83/0332-0344$1.50/l