Counseling and Values
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October 2011
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Volume 56 25
© 2011 by the American Counseling Association. All rights reserved.
Initial Validation of the Unfolding
Forgiveness Process in a Natural
Environment
John S. Klatt and Robert D. Enright
Although the literature on forgiveness is growing, little research exists on the
process of forgiveness itself. This study was an initial effort to investigate the
forgiveness process within a short-term longitudinal design. Participants (N =
41) completed 2 measures of forgiveness and a set of short-answer questions
multiple times over 12 weeks. Participants made significant progress toward
forgiveness, and the movement toward forgiveness was consistent with the
Forgiveness Process Model (Enright & Fitzgibbons, 2000). The qualitative data
collected begin to identify the mechanisms people use to move through
the forgiveness process. Implications for counseling are drawn.
A
growing research literature suggests that forgiveness can be an ef-
fective tool for counselors helping clients reduce anger and improve
emotional health following unfair interpersonal treatment (Baskin
& Enright, 2004; Ripley & Worthington, 2002; Rye et al., 2005). Forgiveness
counseling and educational programs have been tested empirically with a
wide range of populations, including adults in drug and alcohol treatment
(Lin, Mack, Enright, Krahn, & Baskin, 2004), divorced individuals (Rye et al.,
2005), children with divorced parents (Freedman & Knupp, 2003), women
who have been emotionally abused (Reed & Enright, 2006), and youth at risk
for developing aggressive behavior patterns (Gambaro, Enright, Baskin, &
Klatt, 2008). Although the outcomes of forgiveness counseling and education
have been the focus of empirical investigations, the process of forgiveness has
received comparatively little attention.
Understanding the manner in which forgiveness unfolds is important for
continuing to improve forgiveness counseling. A complete understanding of
the forgiveness process requires the examination of what people do to move
toward forgiveness and how they move from one point in the process to the
next. What cognitions, behaviors, or emotions help bring about forgiveness?
What personal, social, or contextual resources do people use to move through
the forgiveness process? Answers to these questions may help counselors
develop treatment plans when the client’s goal is to forgive. To date, few
researchers have investigated the forgiveness process.
The research we present here addresses a gap in the current literature by
studying how forgiveness unfolds over time. This study has two goals. The
first goal is to identify what a person does on the path toward forgiveness.
To this end, the validity of the Forgiveness Process Model (FPM; Enright &
John S. Klatt and Robert D. Enright, Department of Educational Psychology, University of Wisconsin–
Madison. Correspondence concerning this article should be addressed to John S. Klatt, Department of
Educational Psychology, University of Wisconsin–Madison, 1106 Temkin Avenue, Madison, WI 53705
(e-mail: jsklatt@wisc.edu).