Contact Lens & Anterior Eye 27 (2004) 83–85
Clinical note
Why one million contact lens wearers dropped out
Graeme Young
Visioncare Research, Farnham, Surrey GU9 7LW, UK
The early 1990s saw a large increase in the number of
contact lens wearers in the UK. It is estimated that this figure
doubled between 1990 and 1996 to reach approximately
three million wearers. The increased uptake of contact lenses
during this period is thought to have been due to a number
of factors, including the availability of frequent replacement
soft lenses, the introduction of daily disposable lenses and
the effects of television advertisments [1].
However, in the late 1990s there was a subsequent fall in
the number of contact lens wearers (Fig. 1). The decline in
the use of contact lens may have coincided with the growing
appeal of designer fashion spectacles; however, this seems
an inadequate explanation for the loss of nearly a million
contact lens wearers. A further worrying statistics is that
the UK has one of the highest contact lens drop-out rates
in Europe [2]. This cannot be explained by the fact that
the UK has a higher proportion of people who have tried
contact lenses, because in Italy, where a similar proportion
have tried contact lenses, the drop-out rate is relatively low.
The reasons for discontinuing contact lenses have been
evaluated in a number of studies [3–5]. The most commonly
cited reason in all of these studies is discomfort, which
accounts for between 43 and 72% of the drop-outs. Poor
vision, handling difficulties and cost are the other reasons
reported by lapsed contact lens wearers. However, the rea-
sons given by patients themselves for their discontinuation
of the contact lenses do not provide an adequate explanation
of the problem. The patients’ experience of contact lens
discomfort may have arisen from a variety of causes, such
as contact lens-related dry eye, poor lens fitting or protein
deposition. A recent study [6] provided the opportunity
to examine some of the underlying causes of contact lens
discontinuation and to face up to some of the disappointing
realities of contact lens provision in the UK.
The study attempted to answer the question: How many
lapsed contact lens wearers can be successfully refitted? In a
multicentre study involving 15 investigators throughout the
BCLA Presidential Address originally presented September 2002,
Royal Society of Medicine, London.
E-mail address: Graeme@visioncare.co.uk (G. Young).
UK, 236 lapsed wearers were recruited with the intention
of being refitted with contact lenses. The findings published
at the end of the last year showed that a high proportion of
lapsed contact lens wearers can be successfully refitted and
usually with relative ease. On initial assessment, only a hand-
ful (2%) were considered to be fundamentally unsuitable for
contact lens wear. More than 95% were dispensed lenses and
of these 77% were considered successful after 1 month’s
wear. Particularly given that only half of the patients had
given up contact lens wear in the past 5 years, the disparity
between their previous and current contact lens experience
is perplexing and prompts the question: What went wrong?
As a part of the study, the investigators were asked to
state what factors they felt had contributed to the patient’s
previous contact lens failure. In a high proportion of cases,
shortcomings on the part of the previous practitioner were
cited. However, it was not immediately obvious from the
analysis whether these deficiencies had been the critical
factor in failure or whether they were incidental.
As a supplementary analysis, I therefore reviewed each
of the 236 case histories and made a judgement as to the
main cause of previous contact lens discontinuation in order
to gain some insight into why contact lens drop-outs are so
prevalent. This analysis was based on the patient’s clinical
details, previous contact lens history, previous contact lens
prescription details, the investigator’s assessment, clinical
study findings and the patient’s contact lens wearing success
after 6 months. Each case was classified according to one
of five possible underlying causes which was felt to be the
prime reason for discontinuation:
• Eye-related problems
• Lens-related problems
• Patient-related factors
• Practitioner misjudgement
• Product non-availability
Clearly, some cases of contact lens discontinuation arise
due to a series of problems and mishaps and, therefore, some
element of subjectivity is inevitable in this type of analysis.
However, the process of categorisation was surprisingly easy
and on rechecking the cases a second and third time, it was
1367-0484/$ – see front matter © 2004 British Contact Lens Association. Published by Elsevier Ltd. All rights reserved.
doi:10.1016/j.clae.2004.02.006