* Corresponding author. Tel: +98 9119498991 E-mail address: iman.ghasemian@ut.ac.ir (I. Ghasemian Sahebi) © 2017 Growing Science Ltd. All rights reserved. doi: 10.5267/j.dsl.2017.4.002 Decision Science Letters 7 (2018) 77–86 Contents lists available at GrowingScience Decision Science Letters homepage: www.GrowingScience.com/dsl Application of best-worst method in evaluation of medical tourism development strategy Farzaneh Abouhashem Abadi a , Iman Ghasemian Sahebi b* , Alireza Arab c , Abbas Alavi d and Hedieh Karachi e a MSc. in Tourism Marketing Management, Department of Management, University of Tehran, Tehran, Iran b PhD student of Operation Management, Department of Management, University of Tehran, Tehran, Iran c PhD student of Operations research, Department of Management, university of Tehran, Tehran, Iran d PhD student of Operations Research, Department of Management, University of Tehran, Tehran, Iran e MSc. in business administration, Department of Management, university of Tehran, Tehran, Iran C H R O N I C L E A B S T R A C T Article history: Received Febryary 16, 2017 Received in revised format: February 22, 2017 Accepted April 12, 2017 Available online April 15 2017 Medical tourism industry is an international phenomenon, which most of medical tourists for some reasons such as high costs of treatment, long waiting queues, lack of insurance and lack of access to health care in the origin country, travel long distances to benefit from health care services of destination country. Given the competitive nature of this industry, most countries are designing practical and legal services and planning for their development. For this purpose, this study has been conducted to develop a strategic planning framework for development of medical tourism industry in Yazd province of Iran; because in recent years Yazd has recognized as the health pole by patients in developing countries. In sum, emphasizing on servicing, enhancing and developing specialized treatment centers, has attracted patients from center, south and east of the country as well as Middle East and Central Asia countries. The dominant approach in this study is developmental – practical and also the research method is descriptive, analytical and survey. In order to analyzing the data, the SWOT model and best-worst techniques have been used. In the following, after identifying strategic position of Yazd province in terms of medical tourism industry, the related strategies were formulated and practical results were presented. Growing Science Ltd. All rights reserved. 8 © 201 Keywords: Medical tourism industry Strategic planning Best worst method SWOT Yazd Province 1. Introduction Today, tourism is considered as the largest and most diverse industry in the world which, as the main source of income and employment, plays an important role in countries’ economic growth (Ganguli & Ebrahim, 2017). Given the significant capacities in Iran, especially Yazd province, climate and weather conditions, and low treatment cost compared to many countries around the world and in contrast, the need to develop tourism industry and currency income, Iran does not have a suitable position in the