sustainability
Article
Applications of Experience Economy in Craft Beer Tourism:
A Case Study in Thailand’s Context
Rangson Chirakranont * and Sirijit Sunanta
Citation: Chirakranont, R.; Sunanta,
S. Applications of Experience
Economy in Craft Beer Tourism: A
Case Study in Thailand’s Context.
Sustainability 2021, 13, 10448.
https://doi.org/10.3390/su131810448
Academic Editors: Susan Ryan and
Jacob Bethem
Received: 8 August 2021
Accepted: 14 September 2021
Published: 19 September 2021
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4.0/).
Research Institute for Languages and Cultures of Asia, Mahidol University, Nakhon Pathom 73170, Thailand;
sirijit.sun@mahidol.edu
* Correspondence: rangson.chi@mahidol.ac.th
Abstract: With Thailand as a context, this study explores the applications of Pine and Gilmore’s
experience economy framework in two forms of craft beer tourism, namely brewpubs and festivals.
A three-pronged qualitative research design is used wherein data was collected through observations,
interviews (n = 26), and netnography (n = 203). The findings revealed that both forms of craft beer
tourism implement four dimensions of the experience economy in different measures. Esthetic and
escapist dimensions benefit from natural, scenic settings and a man-made environment. In addition,
they advance the framework by proposing the dimension of entrepreneurship, which orchestrates
the entertainment and education elements that enhance tourists’ experiences. The application of the
experience economy framework is a useful strategic approach for craft beer tourism which can be
applied in niche or special interest tourism, while also providing a significant influence on destination
marketing and sustainable development.
Keywords: craft beer tourism; experience economy; entrepreneur experience; Thailand
1. Introduction
Craft beer is produced by craft breweries which are typically small and indepen-
dent [1]. The particular characteristics of craft beer include having a distinct flavor as
well as a unique brand name and label [2]. The craft beer movement started in the late
1970s and has been followed by the rise of microbrewers owing to the ease of supplies and
knowledge of beer brewing. Brewers around the world offer a wide variety of craft beers,
which reflect the transformation of beer consumption and the entire industry. The UK, for
instance, devotes itself to traditional high-quality real ales which inspired the global craft
beer industry [3]. Italy and Spain’s beverage consumption has shifted from wine to beer
since the 1970s. The Italian craft beer industry, for example, grew 97.6 percent within four
years with the number of microbreweries rising from 206 in 2008 to 407 in 2012 [4]. Europe,
a region that has a long history of beer production, influences the style of craft beer in the
U.S. In the United States alone, the craft beer market generated $27.6 billion in sales, which
accounts for over 24 percent of the total U.S. beer market, and contributed to 7% of market
growth in 2018 [5].
The growth of the craft beer movement has prompted the emergence of craft beer
tourism, a recent development in food and beverage tourism [6]. Major forms of craft
beer tourism include beer tasting and beer-related experiences tied to visiting breweries,
beer trails, beer festivals, and events [6–8]. In the current craft beer tourism scene, the
United States, Canada, the United Kingdom, Australia, and South Africa are principal
players who dominate the global market [9]. Hence, most of the studies on craft beer
tourism have been conducted within these contexts. Extant studies tend to cover different
perspectives of craft beer tourism, ranging from tourists’ motivations [10], collaboration
and networking between tourism businesses [11], manipulating festivals for product
distribution and sociocultural space in craft beer events [12,13], and place-making and
destination management [14] to stakeholder management tied to craft beer tourism [15].
Sustainability 2021, 13, 10448. https://doi.org/10.3390/su131810448 https://www.mdpi.com/journal/sustainability