UNIVERSITY of NORTHERN
BRITISH COLUMBIA
LIBRARY
PrinCe Georgi!, B.C.
BUSINESS PROCESS ORIENTATION (BPO) - A CASE STUDY OF A CANADIAN FIRM
by
Vincent Amanyi
B.Eng, Federal University of Technology Minna, 2000
PROJECT SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE
DEGREE OF MASTER OF BUSINESS ADMINISTRATION
UNIVERSITY OF NORTHERN BRITISH COLUMBIA
October 2013
© Vincent Amanyi, 2013