Research Dialogue
Selective versus comparative processing
☆
Frank R. Kardes
University of Cincinnati, Cincinnati, OH, USA
Received 14 August 2012; accepted 9 October 2012
Available online 12 October 2012
Abstract
Simonson et al. (forthcoming) propose a new theory of comparison selection that explains which particular alternatives will be considered in a
wide variety of judgment and choice tasks. Comparison selection depends on the latitude of acceptance, comparison fluency, and the interaction
between these factors. Importantly, these factors integrate a wide variety of seemingly unrelated variables, and the theory is useful for generating
novel hypotheses. However, because comparative processing occurs relatively infrequently, it is important to take a step back and specify the
conditions under which comparative processing is likely to occur. Comparative processing is likely only when the motivation and the opportunity
to process information carefully are high, when consumers lack knowledge about distributional standards, or when stimulus-based judgment is
likely. The two types of processes have different antecedents, consequences, and implications for debiasing.
© 2012 Society for Consumer Psychology. Published by Elsevier Inc. All rights reserved.
Keywords: Judgment; Choice; Debiasing
Simonson, Bettman, Kramer, and Payne (2013) provide a
useful new theory of comparison selection, or the specific
alternatives that are considered when comparative processing
occurs. Comparison selection depends on the task's latitude of
acceptance and comparison fluency. Originally, the latitude of
acceptance referred to the perceived similarity between a
consumer's initial attitude and the attitudinal position advocated
in a persuasive message (Hovland, Harvey, & Sherif, 1957).
Within the range of acceptable attitudinal positions, persuasion
increases as similarity decreases (assimilation). Outside of this
range, however, persuasion decreases as similarity decreases
(contrast). Simonson et al. (2013) broadened this construct to
include other types of similarity, including product attribute and
product category similarity across alternatives. Simonson et al.
(2013) also developed a broad conceptualization of comparison
fluency, which is influenced by alignability (Markman &
Loewenstein, 2010; Medin, Goldstone, & Markman, 1995), and
by evaluability (Hsee & Zhang, 2010). Evaluability is influenced
by mode of evaluation, prior knowledge, and the nature of the
attribute. Joint evaluation, high prior knowledge, and attributes
that have innate and stable psychophysical values facilitate
evaluation.
Comparison selection theory integrates a wide variety of
seemingly unrelated variables, and explains many important
phenomena — including asymmetric dominance, the compro-
mise effect, variety seeking, and dollar versus percent discounts.
Comparative processing is a key prerequisite for comparison
selection. However, rather than performing effortful attribute-
by-attribute comparisons across alternatives, consumers often
engage in less effortful selective processing, in which a single
focal alternative is judged in isolation on the basis of its own
merits (Sanbonmatsu, Posavac, Kardes, & Mantel, 1998).
In one of the earliest studies of the antecedents of selective
vs. comparative processing, Sanbonmatsu, Kardes, and Gibson
(1991) manipulated instructions to form a global impression of
each alternative (impression set) or to memorize the specific
attributes of each alternative (memory set). Selective processing
was more likely and the direction-of-comparison effect, or the
tendency to weigh the unique features of the subject (or the
☆ The author thanks Steve Posavac and David Sanbonmatsu for their helpful
comments on an earlier draft. Frank R. Kardes (Frank.Kardes@uc.edu) is the
Donald E. Weston Professor of Marketing at the Lindner College of Business,
University of Cincinnati, Cincinnati, OH 45221-0145, USA.
E-mail address: kardesfr@ucmail.uc.edu.
1057-7408/$ -see front matter © 2012 Society for Consumer Psychology. Published by Elsevier Inc. All rights reserved.
http://dx.doi.org/10.1016/j.jcps.2012.10.003
Available online at www.sciencedirect.com
Journal of Consumer Psychology 23, 1 (2013) 150 – 153